Office Administrator - MasterCorp Laundry Plant, Hilton Head

LE001 Mastercorp, Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay at All Levels

401(k) Retirement Plan with Company-M;

Paid Vacation and Sick Time

Medical, Dental and Vision Benefits

Company-Paid Life Insurance and Short-

Tuition Reimbursement

Job summary

MasterCorp, Inc. is seeking an Office Administrator in Hilton Head to coordinate office activities and provide clerical support to management. The role oversees staff workflow and ensures efficient administrative operations in an in-office setting.

Ideal candidates have an Associate’s degree and at least two years of related experience, with strong communication, organization, and MS Office skills to manage payroll, invoices, records, and scheduling.

Qualifications

• Associate’s Degree or equivalent work experience.
• Minimum two years of related experience with progressive responsibility.
• Proficient with Microsoft Office Suite and related software.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate office activities and provide clerical support to management.
• Maintain excellent business relationships with clients, vendors, and Associates.
• Assist payroll information consolidation and respond to Payroll inquiries.
• Consolidate invoices and transmit to Accounts Payable; answer vendor inquiries.
• Create and update databases and records for financial information.
• Support Accounts Receivable with billing and respond to AR inquiries.
• Draft proposals for scope of work changes and for potential new clients.
• Plan and coordinate meetings and track due dates for Division Managers.
• Maintain office and breakroom to MasterCorp’s high cleanliness standards.

Skills

Action Oriented

Optimizes Work Processes

Collaborates

Courage

Situational Adaptability

Customer Focus

Drives Results

Education

Associate’s Degree

Tools

Microsoft Office Suite

Job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

The Office Administrator will coordinate office activities and operations while providing clerical and administrative support to management.

This position oversees the staffing of and daily workflow of administrative staff, assigning responsibilities to ensure efficient administrative operations.

This position is In Office and located in Hilton Head.

COMPETENCIES REQUIRED

• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Courage – Steps up to address difficult issues and says what needs to be said.
• Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

ESSENTIAL FUNCTIONS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain an excellent business relationship with clients, vendors, and Associates.
• Assist in payroll information consolidation for weekly submission - answer inquires from Payroll staff and/or Associates.
• Assist with consolidation of invoices and transmission to Accounts Payable.
• Answer inquires of vendors and Accounts Payable staff.
• Create and update databases and records for financial information and other data.
• Support Accounts Receivable with billing.
• Respond to inquiries from Accounts Receivable staff.
• Assist in making past due calls to clients as necessary.
• Track annual pricing including automatic pricing increases.
• Notify clients of pricing changes as necessary.
• Track contract renewals dates – update Regional Director (RD) as needed.
• Responsible for requisition, distribution and tracking of petty cash.
• Perform bank deposits as needed and record properly.
• Generate and distribute weekly Metrics.
• Ensure all Associate communication boards are updated.
• Assist in ensuring all document logs are maintained and up to date for each division.
• Assist in drafting proposals for scope of work changes.
• Assist in drafting proposals for potential new clients.
• Facilitate Associate benefit and payroll questions by working with Human Resource Representative, Payroll Department, and RD.
• Assist in monitoring Fleetio and GPS of the vehicle fleet.
• Respond to all new business inquires and client requests - communicate to Division Manager or RD promptly.
• Facilitate client concerns to appropriate operations managers.
• Plan and coordinate meetings and appointments.
• Assist in tracking due dates for Division Managers.
• Gather weekly schedules and reports from Division Managers.
• Order office and breakroom supplies as needed.
• Distribute mail/packages received promptly.
• Send outgoing mail via USPS, Fedex, and/or UPS.
• Assist in gathering weekly schedules and forecasts.
• Maintain office and breakroom to MasterCorp’s high cleanliness standards.

EXPERIENCE AND EDUCATION

• Associate’s Degree in field directly related to position or equivalent combination of education and work experience
• Minimum two (2) years of experience related to the position with progressive responsibility

OTHER QUALIFICATIONS

• Must be proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.

TRAVEL REQUIREMENTS

Rarely – on average 5% of travel on a quarterly basis

WORK ENVIRONMENT

This job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets. The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

______________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Company Perks

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.