Office Administrator

Conserva Irrigation; South River (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the irrigation industry is seeking an Office Administrator and Customer Support Expert to manage office operations and enhance customer service. This role offers career advancement opportunities and a supportive team environment. Candidates should possess strong organizational and communication skills, with at least 2 years of relevant experience.

Benefits

Career advancement opportunities

Competitive compensation

Great work environment

Benefits for qualified individuals

Qualifications

• At least 2 years of experience in office administration.
• Proficiency in Microsoft Office suite and CRM systems.
• Outstanding organizational skills to manage multiple priorities.

Responsibilities

• Overseeing general office operations and providing excellent customer service.
• Managing the installation and service departments.
• Maintaining databases and handling customer communications.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM systems

QuickBooks Online

Job description

Come join the team that is redefining the irrigation industry. Conserva Irrigation promotes from within - training our Level One Technicians to become Level Two Technicians, then Sales Technicians, and beyond as an accredited industry participant.

Position: Office Administrator and Customer Support Expert

We are seeking a self-starter with outstanding organizational skills and experience in office management and the Microsoft suite of products. You will be responsible for the general operation of our office, including:

1. Greeting visitors
2. Answering incoming phone calls
3. Working in our CRM enterprise software to schedule customers
4. Invoicing through QuickBooks Online
5. Commencing the initial sales process with our proven sales training
6. Purchasing office supplies and managing inventory
7. Supervising office staff to ensure maximum productivity

Benefits and Compensation

• Career advancement opportunities
• Competitive compensation
• A great work environment with a team atmosphere
• Benefits for qualified individuals

Responsibilities

• Overseeing general office operations
• Providing excellent customer service by greeting visitors and answering high-volume calls
• Supporting lead generation, customer loyalty, and daily office procedures
• Managing the installation and service departments
• Maintaining databases such as Contact Management System and Access
• Handling customer mailings, incoming mail, and emails
• Managing the calendar of events
• Updating and managing reports and programs (sales, phone, loyalty, etc.)
• Ordering inventory and supplies

Requirements

• At least 2 years of experience in office administration
• Outstanding organizational skills to manage multiple priorities efficiently
• Experience with customized Customer Relationship Management (CRM) systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Problem-solving skills and a systematic approach

Flexible work-from-home options are available.