Office Administrator

Tuck Home Services; New Hampshire; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a proactive Office Administrator to streamline daily operations and support growth initiatives. In this dynamic role, you will manage payroll, billing, and customer interactions while fostering a positive team environment. Your organizational skills will be crucial in ensuring efficient office functions, allowing management to focus on strategic projects. This is a fantastic opportunity to join a rapidly growing company that values professionalism and teamwork, offering a supportive atmosphere where you can thrive and grow alongside the business. If you are detail-oriented and ready to contribute to a vibrant team, this position is for you.

Benefits

Paid time off

Sick days

Company holidays

Opportunities for annual bonuses

Performance-based incentives

Qualifications

• Strong organizational and multitasking skills are essential.
• Previous office admin experience is preferred, with a focus on detail.

Responsibilities

• Oversee payroll processing and customer billing activities.
• Handle inbound sales inquiries and manage customer concerns promptly.
• Assist with employee onboarding and schedule company events.

Skills

Organizational Skills

Multitasking Skills

Communication Skills

Interpersonal Abilities

Attention to Detail

Reliability

Education

Previous experience in an office admin role

Knowledge of accounting and finance

Construction and property maintenance experience

Tools

Google Sheets

Google Docs

Gmail

Job description

The Office Administrator at Tuck Home Services (THS) will oversee daily administrative operations, ensuring smooth and efficient office functions while supporting financial, customer, and human resources activities. This role requires excellent organizational and multitasking skills, with responsibilities ranging from payroll processing and customer billing to handling sales inquiries and employee onboarding.

Description

Company Overview: Tuck Home Services (THS) is a rapidly growing construction and property maintenance company based in Campton, NH. We specialize in providing exceptional property maintenance and construction services to both residential and commercial clients. At THS, we value professionalism, communication, teamwork, constant improvement, and quirkiness; we want team members and partners who think long-term and want to grow with us.

Position Overview: We are seeking a detail-oriented and proactive Office Administrator to join our team. The Office Administrator will be responsible for executing the daily administrative operations of the company, ensuring smooth and efficient functioning of all office-related activities. This role requires excellent organizational skills, the ability to multitask, and a keen eye for detail. The goal of this position is to free up company management to focus on company growth and big projects & initiatives that will push the company forward.

Key Responsibilities:

1. Oversee payroll processing and workers' compensation payroll uploads
2. Manage customer billing and accounts receivable
3. Review expenses, send to our bill payment system, and ensure all expenses are getting tagged to a job
4. Help manage company’s equipment log - ensure all details are correct, new equipment is added, sold equipment is removed, and also manage any necessary registrations and insurance reporting
5. Onboarding subcontractors - collecting W-9s, insurance, and setting them up in bill payment system
6. Customer and Growth Activities
7. Handle inbound sales inquiries and vetting potential clients
8. Provide regular updates to customers about job progress and scheduling updates
9. Manage and resolve customer concerns promptly and professionally
10. Execute surprise and delight activities for customers, such as sending cards for anniversaries and special occasions
11. Monitor local Facebook groups for job opportunities
12. Operations / Job Support
13. Taking photos of the team for marketing purposes
14. Notifying Digsafe and filing any permits whenever necessary
15. Human Resources / Team Support:
16. Help move candidates through recruitment process and assist with new employee onboarding - collecting I-9s, helping set-up direct deposit
17. Schedule bi-annual employee check-ins
18. Take notes during meetings
19. Plan and organize company events and employee get-togethers
20. Help team members feel more valued - i.e. a card and a little treat on anniversary dates
21. Additional Responsibilities and Opportunities
22. THS operations are closely intertwined with a local property management company, called Pothos Stays, and the position would also be supporting Pothos Stays

Please note that we do not expect the Office Administrator to be able to handle all of these responsibilities immediately. The idea would be to gradually grab more of these responsibilities and tasks over time.

Qualifications & Desired Qualities:

1. Strong organizational and multitasking skills
2. Excellent communication and interpersonal abilities
3. Familiarity with general business admin procedures
4. Comfortability using software such Google Sheets, Docs, and Gmail
5. Ability to work independently and as part of a team
6. Reliable, hard-working, and detail-oriented
7. Previous experience in an office admin role is preferred
8. Any knowledge of accounting and finance is a huge plus
9. Construction and or property maintenance experience is a plus
10. All candidates will be required to go through a background check

Compensation:

1. Full-time W2 position with competitive salary based on experience
2. Benefits include paid time off, sick days, and company holidays
3. Opportunities for annual bonuses and performance-based incentives
4. Compensation range is $22-26 / hour - exact pay rate will be based on experience

Position would start in late July / early August.