Office Administrator

Prime Pest and Lawn; Lehi (UT); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid sick leave

Vacation

Additional earning opportunities

Job summary

Prime Pest and Lawn, located in Lehi, UT, is hiring a Customer Service Representative / Office Administrator. In this full-time role, you will deliver 5-star customer support, handle customer inquiries, help with scheduling for technicians, and engage in customer retention and upselling services. The ideal candidate has at least one year of customer service experience and strong communication skills, with Spanish fluency being a plus. The compensation ranges from $16 to $18 per hour with additional earning opportunities and benefits.

Qualifications

• 1+ years of Customer Service experience preferred.
• Must work Monday - Friday with occasional Saturdays.
• Ability to speak Spanish is a plus.

Responsibilities

• Act as the first point of contact for customers.
• Maintain schedules for customer appointments.
• Show value in services and upsell additional offerings.

Skills

Customer Service

Attention to Detail

Strong Communication

Spanish Speaking

Job description

Position Title: Customer Service Representative / Office Administrator

Schedule: Full Time hours, Monday - Friday with occasional Saturdays

Location: Lehi, UT

Company Intro: One of the fastest-growing pest control companies in the nation, Prime Pest and Lawn is on a mission to create the best Pest and Lawn service for our customers—spreading happiness through exceptional service.

Position Overview: As a Customer Service Representative, you'll deliver 5-star customer support to our customer base in answering any questions, providing explanations of the services we provide, and helping to schedule ongoing services. This role requires attention to detail, strong communication, and a commitment to safety.

Key Responsibilities:

• Customer Service Calls
  • You will be the first point of contact with many of our customers and will help them with questions and concerns.
• Routing / Scheduling
  • You will help to maintain schedules for upcoming customer appointments and routing for technicians
• Retention & Upselling
  • You will work to keep our customers by showing them the value of the service they are receiving, as well as upselling for additional services to take care of their lawn and pest needs.

Qualifications:

• 1+ years of Customer Service experience (preferred)
• Must be able to work Mon - Friday with occasional Saturdays
• Ability to speak Spanish is a plus

Compensation and Benefits: $16-18/hr + additional earning opportunities, paid sick leave & vacation.