Office Administrator

Caliber Collision; Ferndale (MI); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Job summary

Caliber Collision is seeking an Office Administrator in Ferndale to support front office operations, payroll, HR administrative tasks, and financial recordkeeping. You will help maintain AR/AP and cash handling while delivering a world-class customer experience by upholding Caliber SOPs.

Candidates should have 2+ years in a customer-facing environment and 1+ year experience with AP/AR and payroll (preferred). Must have a valid driver's license and be eligible for company insurance coverage.

Qualifications

• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite.
• Work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Responsibilities

• Assist front office teammates with tools, training and information to perform their roles.
• Provide payroll and HR-related administration and recordkeeping for center associates.
• Maintain Accounts Receivable, Accounts Payable and cash handling procedures.
• Ensure a world-class customer experience by enforcing standard operating procedures through training and monitoring.

Skills

Verbal and written communication

Microsoft Office Suite

Multitasking/Prioritization

Customer service

Tools

Microsoft Office Suite

Job description

Service Center Ferndale JOB SUMMARY

Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center’s consistent application of all Caliber Standard Operating Procedure’s through ongoing training and monitoring.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• A career for life: You’ll gain hands‑on experience within a production shop.

REQUIREMENTS:

• 2+ years of experience within a customer facing environment
• 1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

• Effective verbal and written communication skills
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite
• Work through competing priorities and adapt easily to a fast‑paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement.

Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction.

Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact.

With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day.

Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com.

At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.

Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [e-mail].