OEM Account Manager

Atonne Group Inc; Wyoming (MI); On-site; USD 100,000 - 130,000; Full time

Job summary

Valley Truck Parts, Inc. is seeking an OEM Account Manager in Wyoming, MI to manage key accounts and drive sales growth.

You will coordinate pricing, inventory, warranty, freight, and technical support across departments while delivering exceptional customer service. The ideal candidate has 3–5 years in business development or account management, experience in heavy‑duty truck parts, and strong CRM/ERP and communication skills.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Supply Chain, or related field; equivalent experience considered.
• 3–5 years of business development, account management or outside sales.
• Experience in heavy-duty truck parts or related industries preferred.
• Strong relationship-building, negotiation and communication skills.
• Proficiency with CRM and ERP systems, MS Office, and sales reporting tools.
• Willingness to travel regularly to customer locations and events.

Responsibilities

• Build and maintain relationships with new and existing customers.
• Identify opportunities and execute plans to meet sales targets.
• Conduct regular customer visits and calls to assess needs.
• Prepare sales presentations and proposals.
• Collaborate with marketing on promotional campaigns.
• Provide market feedback to support pricing and brand positioning.
• Represent Valley Truck Parts at trade shows and events.
• Analyze market trends and pricing to inform pricing strategies.
• Coordinate with internal teams to align pricing with margins.
• Manage inventory input and input stocking strategies.
• Handle warranty and returns with warranty department.
• Prepare sales reports, forecasts, and customer activity updates.
• Maintain professional communication with customers and internal teams.
• Travel to key accounts and industry meetings.

Skills

Business development

Account management

Outside sales

CRM systems

ERP systems

Microsoft Office

Sales reporting

Education

Bachelor's degree in Business, Sales, Marketing, Supply Chain, or related field

Tools

CRM

ERP

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

OEM Account Manager

Full Time Sales Wyoming, MI, US

Salary Range: $100,000.00 To $130,000.00 Hourly

Title OEM Account Manager

Department(s) National Sales

Reports to Sr. Director of National Sales

Job Summary/Objective of Job

Valley Truck Parts is seeking a dynamic and results-driven OEM Account Manager to join our team. This role is responsible for managing customer relationships, driving sales growth, and supporting operational excellence across marketing, pricing, inventory, warranty, freight, and technical support functions. The ideal candidate will have a strong background in the heavy-duty truck parts aftermarket industry and a passion for delivering exceptional customer service.

Summary of Essential Job Functions

• Develop and maintain strong relationships with new and existing customers.
• Identify sales opportunities and execute strategies to meet or exceed sales targets.
• Conduct regular customer visits and calls to understand needs and provide solutions.
• Prepare and deliver sales presentations and proposals.
• Collaborate with the marketing team to develop and execute promotional campaigns.
• Provide market intelligence and customer feedback to support brand positioning and
• Represent Valley Truck Parts at trade shows, industry events, and customer meetings.
• Analyze market trends and competitor pricing to recommend competitive pricing strategies.
• Work with internal teams to ensure pricing aligns with margin goals and customer
• Inventory Management
  • Monitor customer demand and coordinate with inventory teams to ensure product availability.
  • Provide input on stocking strategies based on customer trends and regional needs.
• Warranty & Returns
  • Manage warranty claims and returns in coordination with the warranty department.
  • Ensure timely resolution of customer issues while maintaining company policies.
  • Provide product knowledge and troubleshooting support.
  • Liaise with tech support, warranty, and product teams to resolve complex technical issues.
  • Maintain clear and consistent communication with internal departments and customers.
  • Prepare regular sales reports, forecasts, and customer activity updates.
  • Serve as a key point of contact by delivering necessary information and support to customers and internal departments.
  • Represent Valley Truck Parts, Inc. in a professional, ethical, and customer-focused manner at all times.
  • Maintain a positive company image through effective communication and relationship building.
  • Participate in trade shows, customer events, industry meetings, and community activities as appropriate.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Supply Chain, or related field preferred; equivalent experience considered.
• Minimum of 3-5 years of business development, account management, outside sales, or related customer-facing experience.
• Experience in heavy-duty truck parts, remanufacturing, transportation, industrial equipment, or related industries preferred.
• Strong relationship-building, negotiation, and communication skills.
• Ability to interpret customer needs and develop effective business solutions.
• Proficiency with CRM and ERP systems, Microsoft Office Suite, and sales reporting tools.
• Strong organizational and time management skills with the ability to manage multiple accounts and priorities.
• Ability to travel regularly to customer locations, industry events, and company meetings.

Performance Metrics

• Productivity / Efficiency
• Quality of work

Physical Requirements

• Ability to sit, stand, and walk for extended periods during customer visits, trade shows, and warehouse walkthroughs.
• Occasionally required to lift and/or move up to 25 pounds (e.g., product samples or promotional materials).
• Must be able to travel frequently by car or air, including overnight stays.
• Use of hands and fingers to operate a computer, telephone, and other office equipment.
• Visual acuity to read printed materials and computer screens.

Travel

• Approximately 75% travel to visit key accounts and attend industry events.
• 25% of work will be conducted in-house at Valley Truck Parts headquarters or a designated

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time