OE Inside Sales Representative

Fleetpride; Irving (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

FleetPride, the nation’s largest distributor of heavy-duty parts, seeks an OEM Sales Representative to drive growth with OEM customers. You will make outbound calls, attend trade shows, review purchase history, and develop tailored programs to expand FleetPride’s market share.

The role demands strong communication and negotiation skills, 2+ years in sales or admin support, and the ability to work with cross-functional teams to bring new products to market.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years in an administrative role and 2 years in sales or high-level customer service.
• Prior customer service experience preferred.

Responsibilities

• Make outbound sales calls to prospects and OEM accounts.
• Prospect for new OEM customers through cold calling and other outlets.
• Attend trade shows as an OEM Sales Representative for FleetPride.
• Review customer purchase history to identify growth opportunities.
• Develop customer-specific programs and presentations.
• Collaborate with the OEM sales group to market new products.
• Handle inbound overflow customer calls and provide service.
• Contact house accounts monthly to promote special offers.
• Provide customers with product and service information.
• Identify, research, and resolve customer issues using computer systems.
• Follow up on unresolved customer inquiries.
• Complete call logs and reports.
• Create and maintain daily order reports.

Skills

Critical Thinking

Active Listening

Communication

Reading Comprehension

Persuasion

Service Orientation

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business!

Essential Tasks

• Make outbound sales calls.
• Prospect for new OEM customers through cold calling and other media outlets.
• Attend trade shows as an OEM Sales Representative and represent FleetPride.
• Review customer purchase history to identify growth opportunities.
• Develop customer-specific programs and presentations.
• Collaborate with the OEM sales group to develop and market new products.
• Handle inbound overflow customer calls and provide appropriate service.
• Contact house accounts monthly to promote management-approved special offers.
• Provide customers with product and service information.
• Identify, research, and resolve customer issues using computer systems.
• Follow up on unresolved customer inquiries.
• Complete call logs and reports.
• Create and maintain daily order reports.
• Update and upload customer pricing matrices and maintain pricing expiration dates.
• Identify and report trends in customer calls to management.
• Process IBTs and special orders.
• Cross-reference, interchange, analyze, and proof marketing materials.
• Update inventory databases for all warehouses, including weight, part type, and minimum levels.
• Track customer orders.
• Process customer credit requests.
• Generate customer thank-you letters.
• Provide on-the-job training for new team members.

Skills

• Critical Thinking: Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches.
• Active Listening: Give full attention to customers, understand their needs, ask appropriate questions, and avoid inappropriate interruptions.
• Communication: Effectively convey information to customers and team members.
• Reading Comprehension: Understand written sentences and paragraphs in work-related documents.
• Persuasion: Effectively influence customers and others to change their minds or behaviors when appropriate.
• Service Orientation: Actively look for ways to help customers and provide excellent service.

Attributes

• Oral Expression: Clearly communicate information and ideas verbally.
• Oral Comprehension: Understand information and ideas presented through spoken communication.
• Written Comprehension: Understand written information and ideas.
• Written Expression: Clearly communicate information and ideas in writing.

Reach above shoulder height, below the waist, and lift items as needed to file documents and store materials. Demonstrate hand and finger dexterity to operate computers, keyboards, mice, and other equipment. Occasionally lift moderately heavy objects, such as computers and peripherals. Sit for extended periods of time.

Work primarily in a standard office environment with ambient room temperatures, normal lighting, and traditional office equipment.

Qualifications

• Education: High School Diploma, GED, or equivalent.
• Professional Experience: Minimum of 2 years of experience in an administrative role. Minimum of 2 years of experience in a sales capacity providing high-level customer service. Prior customer service experience preferred.

Computer Skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Access

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Headquartered in Irving, TX, FleetPride is the nation's largest distributor of heavy duty parts and service in the independent heavy duty aftermarket. FleetPride's sophisticated network of over 450 locations, more than 110 service centers, and six distribution centers ensures customers get the parts and services they need, when and where they need them. We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals and now boasts more than 5,500 experts who are empowered and driven to create tailored solutions and solve problems for each customer's unique needs.