OD Coordinator

VisionWorks; Buckeye (AZ); On-site; USD 22,427 - 29,728; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

VisionWorks is looking for an OD Coordinator in Buckeye, Arizona, to manage patient experiences in their eye exam practice. This role involves maintaining patient records, supporting OD Techs, and ensuring operational efficiency within the exam lane. Candidates should have a high school diploma and relevant customer service experience. The position offers competitive pay from $16.28 to $21.58 per hour along with various benefits like vision coverage and paid time off.

Qualifications

• Related customer or patient experience preferred but not necessary.
• Licensed OD Techs will have/maintain a State Opticians License.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor.
• Execute day-to-day operational activities to support the store's exam lane maintenance.
• Count the Optometrist's daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Skills

Customer service skills

Knowledge of eye health

Operational skills

Education

High School diploma or GED

Job description

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time

Pay Rate: $16.28 - 21.58/hr

The Role:

A Visionworks OD Coordinator is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. The OD Coordinator assists with the training and scheduling of OD Techs. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Coordinator guides the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Count the Optometrist's daily revenue and prepare for deposit.
• Prepare the Technician work schedules to meet patient/Doctor demand.

Qualifications:

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.
• Licensed OD Techs will have/maintain a State Opticians License.

What we offer!

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.