OD Coordinator

Visionworks; Avon, Northern (IN, KY); Hybrid; USD 17.000 - 19.000; Vollzeit

Benefits dieser Stelle

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings

Paid time off

Milestone awards

Medical and dental

Zusammenfassung

Visionworks in Avon, IN is seeking an OD Coordinator to be the friendly face guiding patients from check-in to the exam floor. You will help schedule OD techs, assist with eye health basics, and ensure a smooth patient journey with a human and bold approach.

Ideal candidates have customer or patient service experience, a high school diploma or GED, and a willingness to learn about optics, exams, and vision care products. This is a full-time position with comprehensive benefits.

Qualifikationen

• Experience in customer or patient service preferred.
• High school diploma or GED required.
• Willingness to learn about eye care products and exams.

Aufgaben

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate on products and services.
• Execute day-to-day operational tasks to support the exam lane and patient experience.
• Count daily revenue and prepare for deposit; assist with technician schedules.

Kenntnisse

Customer service

Ausbildung

HS diploma or GED

Jobbeschreibung

About Us:

Want to bring the “care” back to the vision care industry?We'relooking for charismatic types who are ready to be the heart of our brand. Whetherit'sa friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class:

Full Time

Pay Rate:

$12.50- 14/hr

The Role:

A VisionworksOD Coordinatoris the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. The OD Coordinatorassistswith the training and scheduling of OD Techs. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/servicesand managed vision care. The OD Coordinator guides the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple,humanand bold way.

• Maintain complete andaccuratepatient records beforeconducingpreliminary testing.

• Introduce patient to OD and provide OD with important patient information.

• Transitionpatientfrom doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.

• Executeday-to-dayoperational activities to support the store's exam lane maintenance and patient experience goalsincluding:restocking inventory, cleaning equipment, and answering phones to meetadditionalpatient needs.

• Count the Optometrist’s daily revenue and prepare for deposit.

• Prepare the Technician work schedules to meet patient/Doctor demand.

Qualifications:

• Related customer or patient experience preferred, but not necessary.

• HS diploma,GEDor equivalent related job experience

• Licensed OD Techs will have/maintain a State Opticians License

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!)and exclusive employee discounts including but not limited to

• Vision Coverage)

• Paid Parental Leave

• Bereavement Leave

• 401 (k) Savings Plan

• Paid Time off

• Milestone anniversary awards

• Medical, Dental for Full Timers

• And more!