OCM ALC Site Support Specialist

iQuasar, LLC; Oklahoma City (OK); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) plan

Job summary

A leading technology firm in Oklahoma City, OK, is seeking an experienced OCM ALC Site Support Specialist. This role involves supporting users with the MRO system, facilitating change management initiatives, and effectively communicating to ensure understanding and buy-in. Candidates should have a BS or BA, experience with aircraft maintenance, and familiarity with change management methodologies. The position offers competitive compensation and benefits, including health insurance and a 401(k) plan.

Qualifications

• US Citizen located in or near Oklahoma City, OK.
• Experience with the Maintenance, Repair and Overhaul (MRO) system.
• Industry experience with aircraft maintenance.

Responsibilities

• Assist end-users with MRO tasks in their work environment.
• Support change management initiatives within the organization.
• Identify key players in change initiatives.
• Communicate effectively with employees for understanding and buy-in.
• Engage employees to increase adoption and success.
• Identify and mitigate risks associated with changes.

Skills

Familiarity with MRO system

Change management methodologies

Strong analytical skills

Facilitating workshops

Effective communication

Education

BS or BA degree

Tools

Impresa software

Job description

iQuasar, LLC is seeking an experienced OCM ALC Site Support Specialist. We strive to provide the next generation of cutting‑edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401(k) plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity.

One of our clients in Oklahoma City, OK needs a OCM ALC Site Support Specialist for a contract position.

Position

• OCM ALC Site Support Specialist

Location

• Oklahoma City, OK

Job Description

In this role as an Organizational Change Management resource, you will play a pivotal part in driving successful change initiatives within the organization. Your primary responsibility will be to assist end users of the Maintenance, Repair and Overhaul (MRO) system with direct support to complete and execute tasks in MRO in their work environment. Secondarily, you will guide and support teams through the complexities of change to MRO by conducting thorough identification of key influencers and ensuring alignment across all levels of the organization. You will collaborate with others to design and implement strategies to foster employee engagement, ensuring that individuals and teams are equipped to adapt to new processes, systems, or organizational structures. A critical aspect of your work will involve developing and delivering clear, effective communications that articulate the vision, goals, and benefits of change initiatives, ensuring transparency and buy‑in from all stakeholders.

To excel in this position, familiarity with the MRO system for the Defense client, the airline maintenance industry or direct experience with airline maintenance, and the tools and methodologies related to change management will be highly beneficial. You will be tasked with identifying potential challenges and proactively addressing them to ensure smooth transitions.

Your success in this role will be bolstered by prior experience in managing organizational change efforts, particularly in environments where cross‑functional collaboration is essential. A background in facilitating workshops, focus groups, or training to build employee readiness and resilience will be advantageous. Additionally, a proven track record of fostering trust and credibility with diverse stakeholders, from front‑line employees to senior leadership, will set you apart. Strong analytical skills, coupled with the ability to translate complex data into actionable insights, will enable you to anticipate risks and measure the impact of change initiatives effectively. This role is ideal for someone who thrives in dynamic environments and is passionate about empowering organizations to navigate change with confidence and clarity.

Responsibilities

• Assist end‑users with direct support to complete and execute tasks using MRO in their work environment.
• Support change management initiatives within the organization.
• Identify key players in change initiatives.
• Communicate effectively with employees to ensure understanding and buy‑in for changes.
• Engage employees in the change process to increase adoption and success.
• Identify and mitigate risks associated with change initiatives.

Required

• US Citizen located in or near Oklahoma City, OK.
• BS or BA.
• Experience with the Maintenance, Repair and Overhaul (MRO) system.
• Industry or job function experience with aircraft maintenance.
• Experience with Impresa software is helpful.
• Familiarity with change management methodologies is helpful.

iQuasar, LLC is an Equal Opportunity and Affluent Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, national, social, or ethnic origin, disability, gender/gender identity, marital/partnership status, pregnancy, medical history or genetic information, family or parental status, or any other status protected by federal and state regulations.