Ocean Import Manager

FNS, Inc.; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Bereavement & Wedding PTO

Education Assistance

Job summary

FNS, Inc. is seeking an experienced Ocean Freight Operations Manager to oversee end-to-end import/export shipments from our Chicago area operations.

You will lead staff, coordinate with carriers, and ensure on-time delivery while optimizing costs and service quality. The ideal candidate has 7+ years in ocean freight, a bachelor’s in logistics or related field, supervisory experience, and strong ERP/MS Office proficiency; bilingual in English and Korean preferred.

Qualifications

• 7+ years of experience in ocean freight operations, freight forwarding, or international logistics.
• Supervisory or management experience required.
• Bilingual in English and Korean.
• Proficiency in ERP platforms and MS Office.

Responsibilities

• Manage end-to-end ocean freight operations for import and export shipments.
• Develop and maintain relationships with ocean carriers and trucking companies.
• Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.
• Ensure compliance with international trade regulations and company policies.
• Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.
• Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.
• Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.
• Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.
• Collaborate with internal teams to achieve business objectives.
• Manage budgets and control costs related to ocean freight operations.
• Identify process improvements and implement best practices to increase efficiency and service reliability.

Skills

Ocean freight operations

Logistics management

ERP systems

MS Office

Bilingual English & Korean

Education

Bachelor's degree in Logistics or related field

Tools

ERP software

MS Office

Job description

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Responsibilities

• Manage end-to-end ocean freight operations for import and export shipments.
• Develop and maintain relationships with ocean carriers and trucking companies.
• Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.
• Ensure compliance with international trade regulations and company policies.
• Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.
• Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.
• Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.
• Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.
• Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.
• Manage budgets and control costs related to ocean freight operations.
• Identify process improvements and implement best practices to increase efficiency and service reliability.

Qualifications

• 7+ years of experience in ocean freight operations, freight forwarding, or international logistics
• Bachelor's degree in Logistics, Supply Chain Management, Business or a related field preferred
• Prior supervisory or management experience required
• Proficiency in ERP platforms and MS Office
• Excellent communication, problem-solving and organizational skills
• Bilingual in English and Korean

Pay

The base salary range for this role is between $80,000 - 100,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

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