Ocean Export Specialist

Jas-Worldwide; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking an experienced Ocean Export Specialist to support international shipments from the Charleston area. You will handle documentation, bookings, rate management, and liaise with agents and customers to ensure compliant, timely exports.

The ideal candidate has 3–5 years of ocean export experience, familiarity with freight forwarding operations, and knowledge of CargoWise (C1). Strong communication and problem-solving skills are essential.

Qualifications

• 3–5 years’ experience handling ocean export shipments.
• Experience in freight forwarding industry preferred.
• Knowledge of CargoWise (C1) preferred.
• Ability to think proactively and resolve issues diplomatically.
• Interact professionally with coworkers and supervisors.
• High School Diploma or GED preferred.
• Geographical knowledge preferred.

Responsibilities

• Prepare and coordinate documentation for ocean export activities.
• Coordinate cargo pickup and transfer; monitor status.
• Communicate with export authorities, customers and suppliers.
• Manage carrier/vendor rates and obtain spot rates as needed.
• Coordinate with overseas agents and clients; provide updates.
• Track shipments and maintain customer files; invoicing approval.
• Audit files for accuracy; assist other departments as needed.

Skills

Ocean export operations

Customer service

Proactive problem solving

Strong communication

Diplomacy

Attention to detail

Education

High School Diploma or GED

Tools

CargoWise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.The ocean export specialist is responsible to facilitate the movement of products/equipment/materials out of the country, via ocean freight in accordance with organizational policy and procedures, and to comply with relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem solving.ESSENTIAL FUNCTIONS:Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all ocean export activities.Coordinate cargo pick up/transfer. Monitor status.Communicate with export related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.Manage/update carrier/vendor rates. Obtain spot rates when necessary.Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.Track shipments and update customers/agents of status.Create and maintain customer files.Responsible for customer invoicing and payables approval.Audit files to ensure accuracy and completion.Interact with coworkers in a professional and courteous manner.Assist other departments as needed, or when requested by the department or branch manager.SUPERVISORY RESPONSIBILITIES:The incumbent will not directly and/or indirectly supervise employees.QUALIFICATIONS:Minimum 3 -5 years’ experience handling ocean export shipments.Experience working in the freight forwarding industry is preferred.Previous knowledge of Cargo Wise (C1) is preferred.Ability to think pro-actively and address work challenges with diplomacy, using effective problem resolution skills.Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.Able to interact positively and effectively with co-workers, subordinates and supervisors.EDUCATION AND EXPEREINCE:High School Diploma or GED is preferred.Experience in the freight forwarding industry is a plus.Ability to work in a fluid work environment and be able to effectively deal with unexpected situations.Excellent written and verbal communication skills.Geographical knowledge is preferred.ADDITIONAL :The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.DEFINITIONS : (if any abbreviation, the meaning needs to be inserted)Management retains discretion to add or change duties of this position at any time.JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.NOTICE TO APPLICANTSJAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.