Ocean Export Agent . DTW

American President Lines; Detroit (MI); On-site; USD 33,000 - 41,000; Full time

Job summary

CEVA Logistics is seeking a Documentation Specialist to support inbound or outbound shipments. You will prepare, track, and maintain essential documentation for complex accounts, ensuring compliance with regulatory requirements and customer commitments.

You will review documents, interface with CEVA systems for timely updates, and coordinate with internal teams to ensure accurate invoicing and delivery. Prior experience with government releases and shipping documentation is a plus.

Qualifications

• High School Diploma or GED required; Associates degree preferred.
• Experience relevant to processing shipment documentation and regulatory requirements.
• Strong proficiency in Microsoft Office and data entry.

Responsibilities

• Oversee accounts - receive, review, and process documentation; handle complex accounts.
• Process documents through the system and coordinate with CEVA systems for updates and communications.
• Assist in workstream development of new accounts and maintain client profiles and documentation.
• Obtain government agency releases and arrange delivery, receipt, and invoicing.
• Process Customs releases, OGA releases, cargo delivery and invoicing per standards.
• Identify and complete tasks requiring special handling or expediting for compliant processing.
• Review all entries, invoices, and client packages before distribution.
• Investigate issues and advise supervisor of problems or irregularities.

Skills

Attention to detail

Customer service

Documentation processing

Regulatory compliance

Microsoft Office

Data entry

Education

High School Diploma or GED

Associates Degree preferred

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

Pay Range: $24.00/hr - $30.00/hr

Shift: Monday - Friday 8:00am to 5:00pm

YOUR ROLE

Are you known for your attention to detail and excellent customer service? Are you passionate aboutidentifyingand processing efficient shipmentlogistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing,trackingandmaintainingimportant documentation for complex accounts.

WHAT ARE YOU GOING TO DO?

Oversee accounts - receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor.

Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to producetimelyand compliant transactions.

Assistin workstream development of new accounts, including reviewing all documentation and forms,maintainingcommunications with clients, reviewing their process on a regular basis, andmaintainingclient profiles and databases.

Obtain government agency releases asappropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature.

Process Customs release, OGA release, delivery of cargo, andinvoicing forservices defined within customer and company standards.

Identifyand complete transaction tasks that require special handling orexpeditingto produce compliant processing.

Review all entries,invoicesand client packages prior to distribution.

Investigatereasonandadvisesupervisor of any problems or irregularities.

WHAT ARE WE LOOKING FOR?

Education and Experience: High School Diploma or GED,Associates Degreepreferred; Minimum four to six years related experience.

Credentials: Professional certification may berequiredin some areas.

Skills: Intermediateproficiencyin Microsoft Office, internet, web-based and job specific software applications; Accurate typing skills and/or data entry skills; Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements.

Characteristics: Responds promptly and professionally to customer needs;Idenitfiesand resolves problemsin a timely manner; Followspolicies and proceduresand ability to understand laws,rulesand regulations in areas of assignment; Ability to gather and analyze documents skillfully.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow,developand be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel,carand hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in theworldthen let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth.That’swhy we share plenty of career opportunities for you to thrive withinCEVA. This role can be the first step on your career path with us. You can stay in thesame jobfamily, find a new family to grow in (how aboutsales or supply chain?)orfind your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Outstanding benefits for employee and family

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.