OC - Safety Support Associate [SWING SHIFT] (JR 5646)

PATH; California; On-site; USD 62,208,000 - 75,532,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Vacation and sick time

Retirement plan

Job summary

PATH is seeking a Safety Support Associate for its Yale Navigation Center in Santa Ana, CA. The role focuses on creating a welcoming, safe environment for guests experiencing homelessness, with responsibilities spanning observation, de-escalation, and coordination with security and case management.

Minimum qualifications welcome all experience levels; preferred candidates have 1 year of experience with vulnerable populations or security.

Qualifications

• Maintain confidential information according to HIPAA standards.
• Excellent written and verbal communication.
• Strong attention to detail.
• Ability to work with individuals with urgent health and social needs.
• Able to work independently and in a team.
• Demonstrate mature judgment and proactive work style.
• Strong interpersonal skills.
• Ability to coordinate multiple demands in a high-pressure environment.
• Preferred: one year experience with vulnerable populations or security/de-escalation.

Responsibilities

• Monitor the interim housing site and build rapport with guests.
• Assist with safety through observation, de-escalation, and ongoing participant engagement.
• Coordinate with case management and security agencies to ensure onsite safety.
• Monitor security systems and conduct rounds; report discrepancies.
• Assist the Associate Director with drafting safety and security documentation.
• Respond to safety concerns or crises using non-violent crisis intervention.

Skills

HIPAA compliance

Communication skills

Attention to detail

Interpersonal skills

Teamwork

Self-motivation

Prioritization

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 5646

Safety Support Associate

Santa Ana, CA 92704

Salary: $21.71 to $26.36 per hour

Pay Frequency: 24 Pay Periods Per Year

Full Time

Non-Exempt

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Team as the Safety Support Associate at the Yale Navigation Center.

About Our Interim Housing Programs

Our Interim Housing programs provide low-barrier, high-tolerance settings for program participants, referred to as guests, who are experiencing homelessness and have a variety of complex health, functional and social needs. These home-like environments are coupled with support and case management services to assist guests with developing a plan to break the cycle of homelessness, stabilize in housing and reintegrate into the community.

WHAT IS A SAFETY SUPPORT ASSOCIATE?

The Safety Support Associate plays a key role in ensuring PATH's interim housing sites provide a welcoming, homelike environment by helping ensure safety at the facility for all guests, staff, and visitors. Responsibilities of the Safety Support Associate include:

• Monitoring the interim housing site and building rapport with guests
• Assisting with ensuring the overall safety of the interim housing site through observation, de-escalation strategies, and ongoing participant engagement
• Coordinating with case management staff and contracted security agencies to ensure safety onsite
• Monitoring security systems and conducting regular rounds of the grounds and facilities and communicating any discrepancies or concerns
• Assisting the Associate Director with drafting written documentation and correspondence regarding the site's safety and security
• In collaboration with other staff members, responding to security concerns or crisis situations as they arise utilizing non-violent crisis intervention and verbal de-escalation techniques

What You Bring

• Maintain and execute confidential information according to HIPAA standards
• Are excellent at communicating, whether in writing or verbally
• Have acute attention to detail
• Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
• Work just as well independently as they do on a team
• Exercise mature judgement, and are highly motivated, self-starting and proactive
• Have strong interpersonal skills
• Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

Preferred Qualifications

• One (1) year experience working with vulnerable populations and/or security and/or de-escalation/nonviolent crisis intervention

Minimum Qualifications

• All levels of experience and education welcome

Mandatory Requirements

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
• Tuberculosis Test
• Background Screening
• Drug Test

EMPLOYMENT ELIGIBILITY

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

CALIFORNIA-BASED WORK EXPECTATIONS

We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

What We Offer

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

READY TO MAKE A DIFFERENCE THROUGH ACTION?

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.