OC Patient Access Scheduling Coordinator Full-time/Days

Overlake Hospital Medical Center; Timber Ridge (NC); Hybrid; USD 39,000 - 58,000; Full time

Benefits offered by this job

Low-cost medical insurance premiums

Tuition reimbursement

Retirement plan matching

Free parking

Transit passes

Pre-tax and Roth retirement options

Employee assistance program

Caregiver support

Job summary

Overlake Medical Center serves as the coordinator of all medical care and test referrals for the site. The coordinator is charged with timely scheduling of patient referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers.

Responsibilities include coordinating appointments, ensuring information is received, notifying patients of appointments and testing requirements, and tracking patient compliance with referrals.

Qualifications

• High School Diploma or GED required.
• AA or BA preferred.
• Minimum of one year working experience in an outpatient physician clinic.
• Experience working with the referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills necessary to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Responsibilities

• Coordinating appointments, ensuring the patient's medical and demographic information is received by the specialty/outside provider.
• Ensuring that the patient is notified of the appointment and any special testing requirements.
• Tracking patient compliance with the referral appointment.

Skills

Interpersonal skills

Analytical skills

Task prioritization

Computer skills

Education

High School Diploma or GED

AA or BA preferred

Tools

EMR/EHR systems

Job description

Welcome to a medical center where you' re the center of attention.

Pay range: Hourly $27.98 - $41.97.

Position

Serves as the coordinator of all medical care and test referrals for the site. The coordinator is charged with the timely and appropriate scheduling of all patient referrals to specialty, hospital and ancillary providers as requested by OMC's medical providers.

Responsibilities

• Coordinating appointments, ensuring the patient's medical and demographic information is received by the specialty/outside provider
• Ensuring that the patient is notified of the appointment and any special testing requirements
• Tracking patient compliance with the referral appointment

Schedule and Contract

Full-time / 40 hours per pay period, Monday to Friday, 8-hour day shift - no weekends or holidays.

Hybrid after 90 day training period.

Qualifications

• High School Diploma or GED required.
• AA or BA preferred.
• Requires minimum of one year working experience in an outpatient physician clinic.
• Experience working with the referral/authorization process preferred.
• Strong analytical and computer skills required.
• Interpersonal skills necessary to work with physicians, patients, and staff.
• Ability to prioritize and coordinate multiple tasks.
• Knowledge of electronic medical records preferred.
• Knowledge of medical terminology preferred.
• Knowledge of managed care preauthorization procedures preferred.
• General insurance knowledge preferred.

Why join Overlake?

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

COVID-19 vaccination requirement

After October 18, 2021 all Washington state healthcare employees, contractors and volunteers will be required to provide proof of full COVID-19 immunization as a condition of employment. You must provide this proof before your first day of employment with Overlake. Please remember to bring your COVID-19 immunization card to your pre-hire health screening with our Employee Health team.

About Overlake Medical Center

Overlake Medical Center is a 349-bed, nonprofit regional medical center offering a full range of advanced medical services to the Puget Sound region. Led by a volunteer board of trustees, we employ nearly 3,000 people and have some 1,000 active and courtesy providers on our medical staff, including more than 200 providers who are employed by the organization. We were the first Level III Trauma Center on the Eastside and we are known for providing award-winning, compassionate and patient-centered care. Our commitment to maintaining the highest standards in medical care is a major reason our patients and their families choose Overlake. It is also the reason why we've received many awards and recognitions both regionally and nationally. Overlake was started by community volunteers, and still depends upon volunteers to support the operations of the hospital. Find out more about volunteer opportunities.