Observability Strategist

Dynatrace; San Francisco (CA); On-site; USD 192,000 - 240,000; Full time

Benefits offered by this job

Unlimited PTO

Employee stock purchase plan

Medical & dental benefits

401(k) plan

Job summary

Dynatrace is seeking an Observability Strategist in San Francisco to serve as a trusted executive advisor, bridging deep telemetry with business outcomes. You will partner with C-suite and engineering leaders to define and scale modern observability practices using the Dynatrace platform.

You will guide full-stack observability across multi-cloud environments, standardize OpenTelemetry data ingestion, and help organizations set SLIs/SLOs with automation workflows, collaborating with product,

Qualifications

• 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.
• 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.

Responsibilities

• Strategic Advisory & Thought Leadership: Drive business alignment by translating telemetry data into actionable insights; deliver executive briefings and strategic workshops for CIOs/CTOs.
• Architecture & Technical Mastery: Guide observability strategy across hybrid/multi-cloud and Kubernetes; standardize data ingestion with OpenTelemetry and Dynatrace capabilities; define SLIs/SLOs and automation workflows.
• Enablement & Practice Building: Help clients establish Observability Centers of Excellence and collaborate with product/engineering teams to feed client insights into strategy.

Skills

Deep Observability Expertise

Cloud-Native Architecture

Dynatrace Platform Knowledge

Automation & DevOps

Executive communication

Tools

Kubernetes

Docker

Terraform

Ansible

Job description

Your role at Dynatrace

Role Overview

As an Observability Strategist, you will serve as a trusted executive advisor and technical authority for enterprise organizations undergoing digital transformation. You will bridge the gap between deep technical infrastructure—metrics, logs, traces, and OpenTelemetry—and high-level business outcomes.

In this role, you will partner directly with C-suite executives, VP-level engineering leaders, and SRE/DevOps teams to define, execute, and scale modern observability practices. You won't just recommend tools; you will transform how enterprises measure system reliability, operational efficiency, and customer experience using the Dynatrace Software Intelligence Platform.

Key Responsibilities

Strategic Advisory & Thought Leadership

• Drive Business Alignment: Translate complex telemetry data into actionable business insights, helping customers connect application performance directly to revenue, user retention, and operational efficiency.

• Maturity Assessments: Evaluate existing enterprise monitoring/observability maturity and build multi-year transformation roadmaps toward automated, AI-driven operations.

• C-Suite Engagement: Deliver executive briefings, business reviews, and strategic workshops to CIOs, CTOs, and VP of Infrastructure/Engineering stakeholders.

Architecture & Technical Mastery

• Architect Observability Strategy: Guide enterprise adoption of full-stack observability across hybrid, multi-cloud, and microservice environments (AWS, Azure, GCP, Kubernetes).

• Open Standards & Dynatrace Ecosystem: Standardize data ingestion practices utilizing OpenTelemetry alongside native Dynatrace capabilities (Grail™, OneAgent®).

• SRE & Automation Practices: Help enterprise teams establish meaningful Service Level Indicators (SLIs), Service Level Objectives (SLOs), and automated remediation workflows.

Enablement & Practice Building

• Center of Excellence (CoE): Assist enterprise clients in building internal Observability Centers of Excellence to democratize data across development, security, and operations.

• Cross-Functional Collaboration: Partner internally with Dynatrace Product Management, Engineering, and Customer Success teams to feed real-world client insights back into product strategy.

What will help you succeed

Qualifications & Requirements

• 8+ years in technical consulting, solution architecture, software engineering, or enterprise IT advisory.

• 3+ years directly focused on observability, APM, AIOps, or Site Reliability Engineering (SRE) practices at enterprise scale.

Technical Skills

• Deep Observability Expertise: Expert-level knowledge of metrics, logs, traces, profiles, and events (MELT), with a focus on open standards like OpenTelemetry.

• Cloud-Native Architecture: Hands-on familiarity with Kubernetes, serverless architecture, Docker, and multi-cloud infrastructure (AWS, Azure, GCP).

• Dynatrace Platform Knowledge: Strong proficiency with the Dynatrace ecosystem (Grail™, AI, Smartscape®, Workflows, AppEngine) or comparable enterprise platforms.

• Automation & DevOps: Understanding of CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern release management strategies.

Leadership & Soft Skills

• Strong executive presentation skills with a proven track record of influencing senior leadership.

• Ability to articulate technical concepts to non-technical business stakeholders clearly.

• Pragmatic problem-solving mindset with a passion for driving measurable customer outcomes.

Preferred Qualifications

• Official Dynatrace Certifications (Dynatrace Certified Professional or Master).

• Certified Kubernetes Administrator (CKA) or major Cloud Provider certifications (AWS Solutions Architect, Azure Solutions Architect).

• Background in FinOps or Business Service Management (BSM).

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The base salary range for this role is $192,000 - $240,000. When determining your salary, we consider your experience, skills, education, and work location.

Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

We also offer medical/dental benefits, and a company matching 401(k) plan for retirement

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.