Observability Platform Engineer (Datadog)

Neuberger Berman; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Discretionary bonus

Medical/dental/vision insurance

Paid time off

Retirement plan

Life insurance

Job summary

Neuberger Berman’s Technology team seeks a Vice President to define and lead its enterprise observability strategy across cloud and on‑prem environments. You will own the Datadog platform, the operating model, and the team that runs it.

You will set direction for logs, metrics, traces, SLOs, synthetic monitoring and Real User Monitoring, and drive OpenView migration to Datadog while improving reliability and incident response.

Qualifications

• 9+ years of experience in observability engineering or infrastructure monitoring.
• Proven record of owning an enterprise observability or monitoring platform and delivering a large-scale migration.
• Deep knowledge of Datadog components and distributed tracing, metrics pipelines and logging standards.
• Strong command of Windows Server and Unix environments, and cloud integrations (Azure and AWS).
• Hands-on automation experience with IaC and scripting languages; able to guide technical design.

Responsibilities

• Define and own the multi-year observability vision, roadmap and target-state architecture, with Datadog as the central platform.
• Establish the operating model: service ownership, tagging standards, onboarding criteria, support tiers.
• Lead end-to-end OpenView-to-Datadog migration, including scope, milestones, risks, cutover and decommissioning.
• Set SLOs and error budgets; drive adoption by engineering teams across IT and development.
• Oversee licensing, cost optimization, and vendor relationships; provide dashboards and reliability reporting.

Skills

Datadog platform knowledge

OpenTelemetry

Automation scripting

Infra as code

Incident management

Education

Bachelor's degree in a technical field or equivalent experience

Tools

Datadog

ServiceNow

Terraform

Python

PowerShell

Bash

OpenShift/Kubernetes

OpenView

Job description

Neuberger's Technology team is seeking a Vice President to define and lead our enterprise observability strategy across cloud and on-premises environments. You will own the Datadog platform, the operating model around it, and the team that runs it. Your goal is to give the firm continuous (24/7) visibility into the health of business‑critical systems, including external websites, network and security infrastructure, and container platforms such as OpenShift. You will set the direction for logs, metrics, traces, Service Level Objectives (SLOs), synthetic monitoring and Real User Monitoring (RUM). You will also lead the firm's migration from OpenView to Datadog, and be accountable for improving reliability, speeding up incident response, and optimizing cost. You will work as a trusted partner to senior leaders in Application Engineering, SRE/DevOps, Infrastructure, Security and Service Management.

Key Responsibilities

• Define and own the multi-year observability vision, roadmap and target-state architecture, with Datadog as the central platform.
• Establish the operating model: service ownership, tagging and metadata standards, onboarding criteria, support tiers and engagement with application teams.
• Present platform health, reliability metrics and program progress to senior management and technology governance forums.
• Own end-to-end delivery of the OpenView-to-Datadog migration, including scope, milestones, risks, dependencies, cutover and decommissioning.
• Make sure coverage is preserved and monitoring fidelity improves.
• Prioritize and sequence onboarding of applications and infrastructure across Windows Server, Unix (Linux/Solaris), Azure, AWS and OpenShift.
• Set the SLO and error budget framework, and drive its adoption by engineering teams.
• Own targets for reducing alert noise and MTTR, using monitor correlation, enrichment, dependency mapping and threshold governance.
• Sponsor end‑user experience monitoring (RUM and Synthetics) for external‑facing services and critical workflows.
• Oversee integration with ServiceNow for incident and problem routing and escalation, and make sure runbooks and post‑incident reviews feed continuous improvement.
• Set enterprise standards for instrumentation, logging, metrics and tracing.
• Lead OpenTelemetry adoption.
• Require observability‑as‑code (Datadog API, Terraform, Python, PowerShell, Bash) to ensure consistent, auditable configuration at scale.
• Work with Information Security on data handling, access control, and telemetry that supports security and compliance.
• Make sure all observability designs account for corporate network and proxy constraints.
• Manage Datadog licensing and consumption, including usage monitoring and forecasting.
• Drive cost optimization across logs, custom metrics and synthetic transactions through volume controls, governance and usage reporting.
• Oversee the vendor relationship, including roadmap alignment, support escalations and tool rationalization.
• Deliver executive and operational dashboards and reliability reporting.
• Act as the internal advocate for observability best practices across the technology organization.

Qualifications

• 9+ years of experience in observability engineering or infrastructure monitoring
• Proven record of owning an enterprise observability or monitoring platform and delivering a large‑scale migration.
• Deep knowledge of Datadog (APM, Infrastructure, Logs, Synthetics, RUM, SLOs, Monitors, Dashboards, NPM) and of distributed tracing, metrics pipelines and logging standards.
• Strong command of Windows Server and Unix (Linux/Solaris) environments, and of cloud integrations (Azure and AWS).
• Hands‑on credibility in automation and infrastructure as code (Python, PowerShell, Bash, Terraform, Datadog API/SDK), with the ability to guide technical design.
• Experience with ITSM integration (such as ServiceNow) and with incident, problem and change processes.
• Demonstrated ability to reduce alert noise and MTTR and to establish SLO practices.
• Experience managing platform licensing and cost optimization, overseeing vendor relationships, and working with cross‑functional stakeholders.
• Strong executive presence and written and verbal communication skills.
• Preferred Datadog certifications, and a bachelor's degree in a technical field or equivalent experience.
• Experience with OpenTelemetry, OpenShift/Kubernetes and OpenView (or comparable legacy tools).
• Experience in financial services or another regulated environment.
• Experience leading technical teams.

Hybrid Notice This is a hybrid position. Currently, the hybrid work schedule for this position is 2-3 days in the office. Please understand that the hybrid schedule may be modified or eliminated at any time at Neuberger's discretion.

Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $130,000-$180,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue‑based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs.

This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Founded in 1939, Neuberger is a private, independent, employee‑owned investment manager. From offices in 40 cities worldwide, the firm manages $567 billion in client assets (as of March, 2026) across a range of strategies—including equity, fixed income, quantitative and multi‑asset class, private equity and hedge funds—on behalf of institutions, advisors and individual investors globally. Tenured, stable and long‑term in focus, the firm has built a diverse team—including 790‑plus investment professionals and more than 2,900 employees in total—united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by Pensions & Investments as the first or second “Best Place to Work in Money Management” for last eight consecutive years (firms with 1,000+ employees). Neuberger believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles. For important disclosures: http://www.nb.com/linkedin