Observability Architect

3M Vietnam; Minnesota; On-site; USD 165,000 - 201,000; Full time

Job summary

3M is seeking an Observability Architect to define how the organization understands the health, performance, and reliability of its technology environment. You will establish a unified observability strategy across cloud, infrastructure, applications, networks, security, and business-critical services.

Using technologies such as Amazon CloudWatch, Cribl, Splunk, APM, and AI, you will connect fragmented telemetry into actionable insight that helps teams detect issues earlier, troubleshoot faster,

Qualifications

• Bachelor's degree in Computer Science or CyberSecurity, completed and verified before start.
• Ten years of IT infrastructure experience.
• Five years of cloud technologies experience.
• Three years of observability experience.
• Three years of AI tools experience.

Responsibilities

• Define the enterprise observability architecture, tools, roadmap, standards, and governance model.
• Integrate monitoring, logging, metrics, tracing, and alerting across platforms.
• Use Cribl and similar technologies to route and enrich telemetry before downstream systems.
• Improve Splunk and CloudWatch implementations for performance, scalability, and cost efficiency.
• Create reusable patterns for dashboards, alerts, and service-health views.
• Reduce alert fatigue by improving signal quality, ownership and escalation.
• Partner with application, cloud, infrastructure, security, and operations teams to bake observability in.
• Mentor engineers and help teams operate reliable, observable services.

Skills

BSc CS/Cybersecurity

IT infrastructure experience

Cloud technologies

Observability

AI tools

Education

BSc CS/Cybersecurity

Tools

Amazon CloudWatch

Splunk

Cribl

Job description

Observability Architect

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

Job Description

Observability Architect

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

As a 3M Observability Architect, you will define how the organization understands the health, performance, and reliability of its technology environment. You will establish a unified observability strategy across cloud, infrastructure, applications, networks, security, and business-critical services. Using technologies such as Amazon CloudWatch, Cribl, Splunk, APM, and AI, you will connect fragmented telemetry into actionable insight that helps teams detect issues earlier, troubleshoot faster, and prevent recurring incidents. Design automated root cause investigations using AI technologies to further improve overall observability.

Key Responsibilities

• Define the enterprise observability architecture, tools, roadmap, standards, and governance model.
• Integrate monitoring, logging, metrics, tracing, and alerting capabilities across diverse platforms.
• Use Cribl and similar technologies to route, enrich, filter, and control telemetry before it reaches downstream platforms.
• Improve Splunk and CloudWatch implementations for operational visibility, performance, scalability, and cost efficiency.
• Create reusable patterns for dashboards, alerts, service-health views, and telemetry onboarding.
• Reduce alert fatigue by improving signal quality, ownership, prioritization, and escalation.
• Partner with application, cloud, infrastructure, security, and operations teams to design observability into systems from the beginning.
• Mentor engineers and help teams build the skills needed to operate reliable, observable services.

Your Skills And Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree in Computer Science or CyberSecurity (completed and verified prior to start)
• Ten (10) years of experience in IT infrastructure
• Five (5) years of experience with cloud technologies
• Three (3) years of experience with observability
• Three (3) years of experience with AI tools

Enterprise Observability Architecture

Proven ability to design observability strategies covering logs, metrics, traces, events, alerts, dashboards, service dependencies, and operational health across complex hybrid environments.

Broad Monitoring Platform Experience

Strong hands-on experience with Amazon CloudWatch, Splunk, and Cribl, plus familiarity with additional application performance monitoring, infrastructure monitoring, network monitoring, OpenTelemetry, and incident-management platforms.

Telemetry Engineering and Data Pipelines

Experience collecting, transforming, enriching, routing, and retaining high-volume telemetry. Must understand data quality, source onboarding, schema consistency, indexing, retention, and cost control.

Cloud, Application, and Infrastructure Knowledge

Strong understanding of AWS workloads, distributed applications, APIs, containers, operating systems, networks, and hybrid infrastructure. Able to determine what should be measured and how failures appear across technology layers.

Technical Leadership and Cross-Team Influence

Demonstrated ability to establish standards, lead architecture reviews, communicate with technical and executive audiences, mentor engineers, and drive adoption across application, cloud, infrastructure, security, and operations teams.

Work location

This role has on-site working model, with the employee working at least four days a week in the office at 3M Center, located in Maplewood, MN.

Travel: 10%

Relocation: YES

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum.

To comply with these laws, 3M must help assess candidates' U.S. person status.

The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position.

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Compensation & Benefits

Applicable to US Applicants Only: The expected compensation range for this position is $164,612 - $201,193, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.