Cabana Host

Ocean Breeze Waterpark; Chicago (IL); Hybrid; USD 24,000 - 32,000; Part time

Benefits offered by this job

Free season pass

Tickets for friends and family

Retention bonus up to $500

Job summary

A fun water park in Chicago is seeking enthusiastic team members for a customer service role, involving sales of Cabanas and VIP seating. Must be at least 16 years old and able to work outdoors. You will assist patrons, maintain cleanliness, and provide exceptional service while our team trains you. We offer flexible schedules, a free season pass, and a potential retention bonus of up to $500 for qualifying employees. A great opportunity to build skills in a lively environment.

Qualifications

• Must be at least 16 years of age.
• Ability to operate computer software.
• Approachable and excited about suggestive selling.

Responsibilities

• Sell Cabanas and VIP Seating efficiently.
• Assist customers and provide exceptional service.
• Maintain knowledge of park rules and cleanliness.
• Receive payments by cash, card, vouchers, or gift cards.
• Upsell Breeze Passes for enhanced park experience.
• Maintain knowledge of park rules and attraction requirements.

Skills

Customer Service

Computer Operation

Teamwork

Sales Skills

Communication

Outdoor work

Education

High school diploma or equivalent

Tools

Cash Register

Credit Card Machine

Job description

Responsibilities

• Sell Cabanas and VIP Seating in an efficient and friendly manner
• Assist customers to their rentals while providing exceptional customer service by explaining park rides, slides and attractions
• Inform customers on park rides, slides, and attractions
• Receive payment by cash, credit cards, vouchers or gift cards
• Offer additional products, such as Breeze Passes, to provide the best park experience
• Assist customers with questions regarding Ocean Breeze Waterpark
• Maintain knowledge of the rules and regulations of the water park (including attraction requirements such as height restrictions, weight restrictions, proper riding position, etc.)
• Maintain cleanliness of rentals throughout each day
• Assist the Food & Beverage service team to achieve superior customer service
• Create and deliver balloon bouquets to guests who have purchased a Celebration Package
• Follow Park policies and procedures
• Other duties as assigned

Qualifications

• Must be at least 16 years of age
• Ability to operate a computer, computer software, cash register, and credit card machine
• Approachable, outgoing and excited about suggestive selling
• Ability to accept guidance and supervision
• Ability to communicate effectively with customers, team members, and leadership
• Be aware, attentive, and work well with others
• Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection

Physical Requirements

• Must be able to stand or walk for extended periods of time
• Must be able to lift, carry, move, and/or position items weighing up to or in excess of 30 pounds

Retention Bonus

We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.

Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?

Flexible schedules! Free season pass for yourself and free tickets for friends and family!

No experience is required for most of our positions. We will train you and you will learn and build job skills.