OBGYN Practice Assistant: Patient Care & Scheduling

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham, located at 45 Francis Street, is seeking a Practice Assistant II to provide administrative and patient-facing support in the OBGYN department. This onsite role integrates scheduling, check-in/check-out, and routine patient communications within a fast-paced clinical environment.

The position emphasizes strong organizational skills, multitasking, and teamwork to ensure smooth operation and excellent patient experience.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.
• Process billing forms and scan documents into EPIC.
• Request medical records and laboratory results.
• Distribute mail and faxes and prepare routine correspondence.

Skills

MS Office

Scheduling

Customer service

Verbal & written communication

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Mass General Brigham, located at 45 Francis Street, is seeking a Practice Assistant II to provide administrative and patient-facing support in the OBGYN department. This onsite role integrates scheduling, check-in/check-out, and routine patient communications within a fast-paced clinical environment.

The position emphasizes strong organizational skills, multitasking, and teamwork to ensure smooth operation and excellent patient experience.