O6 - Transit System Based Outreach Specialist - Transit - Sunday-Thursday 10pm-6:30am

Bowery Residents' Committee; New York (NY); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical benefits and paid sick time

3+ weeks vacation, 12 holidays, plus p

403(b) retirement plan

Tuition assistance and career growth

Staff wellbeing and mission-driven团队

Résumé du poste

Bowery Residents' Committee seeks an Outreach Specialist for Transit Homeless Outreach. The role is field-based, full-time (37.5 hours/week), working in transit locations to connect individuals to housing and essential services.

You will conduct compassionate street-based outreach, complete assessments, and document interactions while collaborating with partner agencies and internal teams to support Housing First and harm reduction approaches.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong written and verbal communication skills.
• Ability to document and report outreach activities clearly.

Responsabilités

• Conduct outreach in transit locations with sensitivity and care.
• Connect clients to housing, medical, mental health, and support services.
• Complete brief assessments, provide escorts, and refer to services.
• Document outreach activity and client interactions accurately.
• Work in high-need areas and coordinate with partner agencies.

Connaissances

Bachelor’s degree

Communication

Documentation

Interpersonal skills

Driver’s license

Willing to travel

Basic computer skills

Formation

Bachelor’s degree or equivalent experience

Description du poste

Outreach Specialist – Transit Homeless Outreach

Full-Time | 37.5 hours/week | Field-Based | 24/7 Program

Do Work That Actually Changes Lives

Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability.

Outreach Specialist – Transit Homeless Outreach

Full-Time | 37.5 hours/week | Field-Based | 24/7 Program

Do Work That Actually Changes Lives

Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability.

As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands‑on support and guidance. This role is ideal for early‑career professionals pursuing social work, public health, or human services.

What You’ll Do

• Conduct compassionate, street‑based outreach in transit locations
• Connect clients to housing, medical, mental health, and substance use services
• Complete brief assessments, provide escorts, and make referrals
• Document outreach activity and client interactions
• Work primarily at high‑need areas, including end‑of‑line stations
• Collaborate with partner agencies and outreach teams

What You’ll Gain

• Hands‑on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
• Training in harm reduction, trauma‑informed care, and Housing First
• Supervision, mentorship, and clear internal growth pathways
• Tuition assistance and professional development support
• CPR/First Aid certification provided

Who We’re Looking For

• Bachelor’s degree or equivalent experience
• Strong communication, documentation, and interpersonal skills
• Ability to build trust and work effectively in the field
• Valid driver’s license and willingness to travel across boroughs
• Basic computer skills

Preferred

• Experience in outreach, social services, or behavioral health
• Interest in working with individuals experiencing homelessness, mental illness, or substance use
• Bilingual (Spanish, Polish, Russian, Chinese, or Korean)

Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.

Working Environment

This is a highly active, field‑based role. You must be comfortable:

• Working in transit stations, public spaces, and outdoor environments in all weather
• Engaging individuals in crisis or with complex behavioral health needs
• Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self‑care needs
• Standing, walking, and traveling for extended periods

Schedule

• Full‑time, 37.5 hours/week
• Day, evening, and overnight shifts available

What We Offer

• Medical benefits and paid sick time starting Day One
• 3+ weeks vacation, 12 holidays, plus personal time
• 403(b) with employer match
• Tuition assistance and career advancement opportunities
• A mission‑driven team committed to staff wellbeing