O/N Merchandising Lead

Sam's Club; Denver (CO); On-site; USD 54,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Other benefits

Job summary

Walmart in Denver, CO is seeking a capable Retail Associate to deliver outstanding member service, assist with self-checkout technology, and help customers with product selection and purchasing.

You will supervise associates, organize the sales floor, ensure safety, maintain displays, and support management with talent development and daily operations.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service experience.
• Leadership or supervision experience preferred (hiring, mentoring, managing workload).

Responsibilities

• Assist members with self-service technology and product selection.
• Supervise associates, assign duties and coach others.
• Stock, merchandise, and maintain shelves and displays.
• Ensure safety and compliance with company policies.

Skills

Merchandising

Customer Service

Supervision

Communication

Ethical Standards

Retail Operations

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self‑service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with the supervision of associates in the assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Receives and stocks supplies and merchandise from distribution centers and vendors; organizes and maintains the sales floor, utilizes equipment, merchandising, and completes paperwork, logs, and required documentation according to company policies.

Maintains safety of the facility by conducting safety sweeps, following procedures for forklift spotting, handling and disposing of hazardous materials, following steel standard guidelines, and reporting unsafe situations to management.

Ensures maintenance of the sales floor and merchandise presentation by handling claims and returns; zoning the area; stocking, arranging, and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise; identifying shrink and damages; and securing fragile and high‑shrink merchandise.

Monitors food and merchandise quality by ensuring product rotation, code dating, recalls, and sanitation standards are followed, as well as merchandising area categories, stocking, zoning, and cleaning all departments.

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling how to adapt to change or new challenges.

Oversees the picking and staging of club pick‑up orders throughout the day, ensuring products are selected and staged according to policy.

Develops, communicates, and implements processes and practices to meet business needs through collaboration with managers, co‑workers, customers, and partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and ethics by explaining, guiding, and demonstrating how to apply these in business processes; implementing action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues.

Core Competencies

• Merchandising
• Customer Service
• Supervision
• Communication
• Ethical Standards and Conduct
• Retail Operations

Values and Behaviors

Respect the Individual: embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected; creates opportunities for all associates to thrive.

Respect the Individual: works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual: strengthens the team by helping, developing, and mentoring others; recognizes others’ contributions and accomplishments.

Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values; holds oneself and others accountable; supports becoming a regenerative company.

Act with Integrity: acts in a selfless manner and is consistently humble, self‑aware, honest, fair, and transparent.

Serve our Customers and Members: delivers results while putting the customer first.

Serve our Customers and Members: makes decisions based on reliable information; balances short‑ and long‑term priorities; considers how own work impacts the team’s ability to deliver on our purpose.

Strive for Excellence: displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience.

Strive for Excellence: drives continuous improvements; is open to and uses new technologies and skills; supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment and meets or exceeds paid sick leave laws.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are paid by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $26.00 to $34.00.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Preferred Qualifications

• Leading a team, supervising experience to include hiring, evaluating, mentoring, developing and managing the workload of others.

Primary Location

7805 E 35TH AVE, DENVER, CO 80238‑2458, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.