NW Deployment Tech IV (GND-CORE), DCC Communities

Amazon; Oregon (WI); On-site; USD 41,328 - 74,390; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a highly motivated Program Manager to join its AWS Infrastructure team. You will collaborate with various experts to deliver high standards in network capacity at our data centers. The role involves managing complex capacity-scaling projects and technical requirements while ensuring quality and safety.

The ideal candidate has experience in computer networking, technical project management, and can handle high-pressure situations effectively. A Bachelor's degree and a PMP certification are preferred qualifications.

Qualifications

• 1+ years of computer networking experience.
• 2+ years of computer hardware repair, infrastructure cabling, or data center operations experience.
• Experience working in a data center environment.

Responsibilities

• Act as the technical point of contact for internal teams.
• Ensure adherence to timelines in project execution.
• Launch new network capacity as required.

Skills

Computer networking

Technical project management

Computer hardware troubleshooting

Linux operating systems

Education

Bachelor's Degree

Project Management Professional (PMP) certification

Job description

Job ID: 10446516 | Amazon Web Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and ensure our customers have continual access to the innovation they rely on. We work on complex problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Global Network Capacity Delivery organization is looking to hire a highly motivated, best-in‑class Program Manager to join our growing Planning, Implementation and Coordination team within AWS Data Center Delivery. The team’s responsibilities involve scoping and planning interdependent capacity‑scaling projects across several data center locations and reviewing project forecasts to assure physical infrastructure resources are available for execution.

As an IDND Project Lead you will be tasked with launching cutting‑edge server technologies and solving diverse Data Center technical impairments that impede launching new network capacity at a local data center level. The ideal candidate will deploy infrastructure quickly and accurately with a solid understanding of computers, servers, switches, and various networking devices from both a hardware and software perspective. You must have technical aptitude, strong written and oral communication skills, and the ability to effectively deal with people in a wide variety of situations. Demonstrated problem‑solving ability, strong analytical skills, and the ability to operate in high‑pressure situations while handling multiple critical priorities are essential.

Responsibilities

• Act as the technical point of contact for internal teams.
• Perform process improvement: gather data on common failures or waste and work with supporting teams to resolve, minimize, or eliminate them.
• Perform rigorous hardware verification inspections to ensure quality on server racks, networking devices, and associated components.
• Launch new network capacity.
• Assist Deployment Technicians with rack deployments on heavy deployment days or with the Cabling team, if required.

Key Job Responsibilities

• Ensure adherence to timelines.
• Deliver sustainable and repeatable solutions and processes with an eye on improvement.
• Work closely with Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on‑demand customer capacity.
• Coordinate design, project timeline/schedule, and construction works.

Professional Responsibilities That Are Not Unique to This Position, but Necessary for Success at Amazon

• Stay customer focused.
• Exhibit excellent judgment.
• Keep high standards—never be satisfied with the status quo.
• Dive deep and be in touch with the details of the business or the technology.
• Strive for innovation and simplification.
• Have passion and convictions and the innate ability to inspire passion in others.
• Have/develop strong negotiation communication, project management, and reporting skills.
• Be results oriented.
• Think big.

About the Team

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value diverse experiences, work–life balance, and inclusive culture. Mentor and career‑growth opportunities are provided to help you develop into a better‑rounded professional.

Basic Qualifications

• 1+ years of computer networking experience.
• 2+ years of computer hardware repair, infrastructure cabling, network deployment, data center operations, or technical project management experience.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
• Bachelor’s Degree and 5+ years of project management experience.
• Experience in large‑scale data center network implementations and support.
• Experience working in virtualized enterprise networking environments.
• Experience working with IT best practice frameworks (ITIL, LEAN, AGILE).
• Project Management Professional (PMP) certification.

Salary: USA, OR, Boardman – $30.00 – $54.00 USD hourly
USA, OR, Hermiston – $30.00 – $54.00 USD hourly
USA, OR, Umatilla – $30.00 – $54.00 USD hourly

Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D, supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Comprehensive benefits details are available at https://amazon.jobs/en/benefits.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.