Nuuly Human Resources Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Levittown (PA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Employee discounts

Retirement savings

Job summary

URBN is seeking an experienced HR Manager to lead day-to-day HR operations for our Fulfillment/Distribution Centers in Levittown, PA. You will guide the HR team, implement people strategies, and support business growth through data-driven decisions.

The role partners with site leadership to sustain engagement, drive talent development, and ensure compliant HR practices across all shifts. A hands-on leader who thrives in a fast-paced, multi-site environment will excel.

Qualifications

• 5+ years of increasing responsibility in human resources
• Bachelor’s degree required in a related field
• 3+ years leading and managing HR teams
• Strong analytical, problem solving and reporting skills
• Excellent leadership, communication, and organizational skills
• Experience in fast-paced, entrepreneurial culture
• Ability to operate at scale and manage multiple priorities

Responsibilities

• Lead the HR team through onboarding and coaching
• Drive training and development with site leadership
• Foster engagement and nurture culture
• Define initiatives aligned with business goals to improve performance
• Lead talent management, onboarding, training, and succession planning
• Coordinate with centralized planning for peak headcount
• Audit payroll records and ensure data accuracy
• Partner with Talent Acquisition for recruiting and onboarding
• Ensure HR processes and policies are followed on site
• Provide onsite support and address employee inquiries
• Communicate policies and enforce standards
• Conduct investigations and coach leadership and staff
• Support a 24/7 facility with flexible scheduling

Skills

Leadership

HR analytics

Employee relations

Strategic planning

Communication

Education

Bachelor’s degree in related field

Tools

HRIS systems

Job description

Location: 2401 Green Ln, Levittown, Pennsylvania, 19057 United States

Role Summary

A successful HR Manager for the URBN Fulfillment/Distribution Centers will play a pivotal role in overseeing day-to-day HR operations. Their responsibilities will extend beyond traditional HR functions, as they navigate the dynamic landscape of an innovative Supply Chain environment. Leveraging their proven track record of success, they will drive our growth trajectory by defining and implementing URBN’s core people strategies.

As an integral part of the leadership team, they will provide strategic guidance in all HR matters, ensuring alignment with our core values while enhancing our organizational culture. Their role encompasses a wide range of generalist HR responsibilities, empowering them to contribute significantly to business discussions. They will challenge existing norms where necessary, leveraging insights and data to facilitate informed decision-making and drive continuous improvement.

Role Responsibilities

• Manage the HR team, guiding them through the onboarding process and providing ongoing coaching
• to foster continuous competence development.
• In collaboration with the Site Director, drive organizational people training and development initiatives to maintain high engagement at all levels.
• Foster employee engagement and nurture company culture through collaboration with site leadership.
• Define and implement initiatives aligned with business objectives to enhance long-term performance and achieve goals.
• Lead talent management efforts, including onboarding, training & development, and succession planning.
• Collaborate with the Centralized Planning team to create peak headcount plans.
• Ensure employee compliance through regular payroll records audits and information accuracy validation.
• Collaborate closely with the Talent Acquisition team and site leadership to meticulously orchestrate recruiting and onboarding procedures, ensuring a seamless and engaging experience for candidates, both direct hires and those sourced through agencies.
• Direct and coordinate facility activities to optimize operations.
• Ensure adherence to the facility's HR processes, procedures, and initiatives.
• Provide onsite assistance and address employee inquiries as needed.
• Communicate company policies and procedures to all employees, enforcing standards consistently.
• Conduct employee investigations when necessary, ensuring fair policy application and coaching leadership and hourly employees on best practices.
• In line with business needs, define and implement initiatives to improve long-term business performance and achieve goals.
• Partner with the Talent Acquisition Team and oversee all recruiting efforts and involvement in the community.
• Talent Management: Leading Onboarding, training & development, succession planning.
• Led and managed the HR team while ensuring People priorities are implemented and followed.
• Assist in creating peak headcount plans and work with agencies to ensure staffing needs are met.
• Ensure employee compliance by auditing payroll records, validating employee and company information is accurate.
• Ensure high engagement in the locations, organizational development.
• Plan, direct and coordinate the activities for their facility.
• Active Business Partner to location leaders.
• Secure HR processes and procedures and initiative are implemented and followed up in the facility.
• Facilitate the onboarding for HR Generalists and secure competence within HR team.
• Available for onsite assistance and questions.
• Communicate company policies and procedures to all employees and enforce company standards.
• Conduct employee investigations as needed, ensure consistent application of policy, coach and mentor leadership and hourly employees on best practices.
• Ability to support a 24/7 environment that has multiple shifts and significant staffing ramps throughout the year. Must be willing to work a flexible schedule (inclusive of on call) that includes nights, weekends and holidays. Must be able to be in the office 5 days a week.
• All other duties assigned by Sr. Human Resources Manager Supply Chain.

Role Qualifications

• 5 years of increased responsibility in the Human Resources field
• Bachelor’s required in related field
• 3 plus years leading and managing HR team
• Strong analytical, problem solving and reporting skills
• Excellent leadership, team building, communication and organizational skills
• Experienced at working with speed, pragmatism and professionalism, ideally in an entrepreneurial culture
• Has operated at scale and complexity.
• Strategic HR thinking: has clear business acumen and passion, and is able to develop and articulate a HR/OD agenda that'll drive positive outcomes.
• Open, practical and pragmatic. Able to balance a high volume of conflicting priorities and works with energy and pace.
• Great relationship builder: connects effectively across a range of senior professional leaders and personalities, and can work effectively across boundaries and networks.
• A confident influencer who reads when and how to gain commitment of others. Can stand own ground but also be flexible as needed to see the bigger picture. Intellectually agile, quick-thinking and articulate.
• Creates energy and mobilizes others to deliver against goals and projects, ensuring work is completed efficiently and effectively.
• Results driven. Tenacious and determined to get things done in the face of ambiguity and even opposition, and inspires others to do the same.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.