Nutrition Services Tech

Spectrum Health; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Comprehensive benefits

Job summary

Corewell Health in Troy, MI is hiring for a part-time Nutrition Services role. You will support patient meal service, assemble trays, answer calls, and ensure sanitation in a collaborative team environment.

Evening shifts from 3:00 p.m. to 7:00 p.m., Monday through Friday. No prior experience required; comprehensive on-the-job training is provided, with opportunities to grow skills in dietary software and care operations.

Qualifications

• Customer-facing service on phone or in person is required.
• CRT certificates indicate food safety readiness and training.
• Accurate, timely completion of dietary selections and orders.

Responsibilities

• Provide patient meal service including portioning and tray assembly.
• Deliver and collect trays, transport carts, and return soiled items.
• Answer multi-line calls and input patient selections with dietary restrictions.
• Maintain stock, rotate items, and ensure sanitation standards.
• Assist with dishroom duties and ensure proper storage of ware.

Skills

Customer service

Phone support

Time management

Organizational skills

Dietary software knowledge

Risk mitigation

Education

High School Diploma or equivalent

CRT-Accredited Food Handler

CRT-Accredited Food Allergy Certificate

CRT-Accredited Food Protection Manager

Tools

EMR experience

Job description

Job Summary

Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families by participating in all aspects of patient meal service. This includes answering phones in the call center, assembling patient trays, cleaning and sanitizing dishes and equipment, delivering and picking up meal trays, and managing stock. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment. No experience is required, you will be fully trained and supported and can grow and learn new skills to develop your career.

Essential Functions

• Provide patient meal service including accurate portioning and presentation of menu items, set up of tray assembly station, and tray assembly.
• Transport tray carts and deliver trays to patients.
• Collect soiled trays and return to kitchen.
• Stock, distribute and/or collect patient menus.
• Perform call center duties including ability to answer multiple line phone, input patient selections into computer while ensuring compliance to dietary restrictions and attention to special needs.
• Obtain and document patient food and beverage selections, intake and other preferences as directed.
• Perform dish room duties including breakdown of soiled trays, washing, sanitizing and proper storage of pots and pans.
• Operate dish machine, properly handle and stock clean service ware and equipment according to established safety and sanitation standards.
• Collect and dispose of trash.
• Sweep and mop floors.
• Clean and sanitize kitchen equipment.
• Maintain work area including requisitioning, receiving, rotating and putting away stock while meeting established standards for safety and sanitation.
• Transportation of food carts within the department, and to patient care areas or other locations as assigned.
• Able to work independently and as part of the team.
• Identifies and communicates opportunities for waste reduction and service improvements to leadership per established guidelines.
• Meets productivity, regulatory compliance, and service standards for assigned area.

Qualifications Required

• High School Diploma or equivalent
• 2 years of relevant experience
• Customer-facing service on phone or face to face; customer service and/or managed health care, Elevated diet and Nutrition software knowledge, Time management, organizational and risk mitigation skills
• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Day
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
• Preferred High volume call center and Electronic Medical Record experience

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement – to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv. Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance. Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status.

• Primary Location: SITE - Troy Hospital - 44201 Dequindre Rd - Troy
• Department Name: Nutrition - Troy Hosp
• Employment Type: Part time
• Shift: Evening (United States of America)
• Weekly Scheduled Hours: 0.01 Hours of Work 3:00 p.m. to 7:00 p.m.
• Days Worked: Monday to Friday
• Weekend Frequency: Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.