Nutrition Services Team Lead (Program Coordinator II)-61007439

State of South Carolina; South Carolina; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Annual leave

Sick leave

13 paid holidays

Parental leave

Health, dental, vision insurance

Long-term disability and lifeinsurance

Deferred compensation and retirement (

Job summary

The State of South Carolina Department of Public Health is seeking a Regional WIC Clinic Coordinator headquartered at the Rock Hill Health Department. You will coordinate, supervise, and support WIC Clinic Team Leads delivering WIC services, with responsibilities including certifications, audits, and staff training.

You’ll participate in leadership discussions, drive program quality, and supervise clinic operations regionally to meet WIC regulations and agency policy.

Qualifications

• A bachelor's degree and relevant program experience.
• Experience; an associate degree and five (5) years program management experience; or a high school diploma and six (6) years of program management experience.

Responsibilities

• Supervise WIC Clinic Team Leads and coordinate regional operations.
• Provide WIC certifications and ensure compliance with regulations.
• Lead performance improvement and staff development initiatives.
• Oversee outreach, audits, and site visits to ensure program quality.

Skills

WIC regulations

Education

Bachelor's degree in related field

Associate degree

High school diploma

Job description

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This position is headquartered at the Rock Hill Health Department (York County)

Under the limited supervision of the Women, Infants, and Children (WIC) Program Manager, functions as the Regional WIC Clinic Coordinator. Coordinate, supervise and provide support to WIC Clinic Team Leads delivering WIC Services. Conduct WIC certifications, audits and training as needed.

• Supervision - Knowledgeable of current WIC regulations, policies, and procedures, and assures these are implemented within specified time frames in clinic sites. Interprets current policy and procedures to regional and county personnel. Assist the program Manager in recruiting, hiring, orienting, training of the WIC Clinical Team Leads (Nutritionists and Administrative). Responsible for the direct supervision of Clinic Team Leaders. Will be a member of the WIC Leadership Team. Collaborates with clinic operational management (e.g., regional operations directors, health department managers, administrative managers) in the development, implementation, and monitoring of performance strategy, objectives, and goals related to operations. Perform or schedule quality assurance activities such as staff observations, class reviews, and program audits as required by WIC Program and agency policy. Oversees the outreach activities to providers and the community to assist in building and/or increasing the caseload. Participates as a member of the multi-disciplinary team and works with other program staff and disciplines to enhance integration and quality of service. Complete regular site visits to ensure WIC program compliance. Monitors clinic schedules and clinic coverage.
• Direct Services - Provide WIC certifications according to WIC regulations. Maintain working knowledge of SCWIC. Assure participants receive quality customer service, to include eWIC card, formula, and breast pump issuance, etc. Investigates, resolves, provides follow-up, and reports internal and external customer service complaints according to policy.
• Performance Improvement - Leads and monitors WIC staff service performance, and outcomes of service deliveries within the health department. Participate in the development, implementation and evaluation of staff productivity standards. Review and make recommendations on staffing needs to the WIC Program Manager. Update professional skills and knowledge to ensure delivery of quality services. Participate in continuing education opportunities. Complete and maintain advance certification(s) as applicable. Oversee the professional development and training of the staff supervised.
• Completes the Employee Performance Management System in accordance with Agency guidelines, provides mentoring and feedback to build competencies; promotes the implementation of the agency’s Strategic Plan. Acts as the reviewer for staff and their team. Contributes to the development, implementation, and monitoring of organizational performance standards. Provide mentoring and feedback to build competencies.
• Performs other related duties and special projects as assigned related to the position, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.

State Minimum Requirements

A bachelor's degree and relevant program experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements

Experience; an associate degree and five (5) years program management experience; or a high school diploma and six (6) years of program management experience. Educational equivalency must be approved by the Office of Human Resources.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Relevant WIC program experience, to include knowledge of WIC Nutrition policies and procedures.

EEO

The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION

Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN

In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

IMMUNIZATION

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.

The South Carolina Department of Public Health offers an exceptional benefits package for Full Time Employees (FTE) positions that includes

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all Full Time Employees (FTE); please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK

The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.