Nutrition Services Lead - Patient Care & Quality

Atrium Health; Concord (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Atrium Health in Concord, NC is seeking a Dietary Services Associate to support patient meals and ensure nutritional service quality. You will adjust schedules to ensure optimal meal service when staff are unavailable, monitor temperatures, and maintain cleanliness of patient service areas and equipment.

You will also assist with patient service recovery and audits to uphold satisfaction. Requires a high school diploma or GED or equivalent experience and training.

Qualifications

• High school diploma or GED or equivalent experience and training.

Responsibilities

• Modifies schedule to insure optimal meal service when employees are unable to report to work.
• Monitors refrigeration/freezer temperatures, dish machine temperatures and food temperatures; takes corrective action immediately when standards are not met.
• Ensures cleanliness of patient services areas and equipment.
• Performs patient service recovery and informs manager of actions taken and follow up measures needed to insure patient satisfaction.
• Performs quality checks including tray accuracy, test trays, meal rounds, and AIDET audits.
• Provides input for introductory reviews and annual performance appraisals.
• Maintains working knowledge of modified diets in use at the System.

Education

High school diploma or GED or equivalent experience and training.

Job description

Atrium Health in Concord, NC is seeking a Dietary Services Associate to support patient meals and ensure nutritional service quality. You will adjust schedules to ensure optimal meal service when staff are unavailable, monitor temperatures, and maintain cleanliness of patient service areas and equipment.

You will also assist with patient service recovery and audits to uphold satisfaction. Requires a high school diploma or GED or equivalent experience and training.