Nutrition Services Lead - Days

Baldwin Health; Foley (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Baldwin Health is seeking a Nutritional Services Lead to support daily operations of the Nutrition Services department. You will assign tasks to Nutritional Services Technicians, oversee service delivery, and assist with meal service functions to ensure patient-centered care.

You will collaborate with Registered Dietitians, perform quality checks, update patient diet preferences, and guide staff to meet dietary needs while upholding regulatory and food safety standards in a busy hospital setting.

Qualifications

• 1-2 years of experience in food service operations, preferably in a healthcare or acute care setting.

Responsibilities

• Assigns daily tasks to Nutritional Services Technicians and monitors workflow.
• Assists Registered Dietitians with 24-hour nutrition screenings for new patients.
• Introduces Nutritional Services to new admissions and explains diet orders.
• Conducts daily meal rounds to assess patient satisfaction and document feedback.
• Performs tray accuracy audits to support quality and compliance.
• Coordinates distribution of nourishments to units and departments.
• Updates patient food preferences in relevant systems.
• Provides guidance and on-the-job training to nutrition staff.
• Maintains regular attendance and complies with policies.

Skills

Nutritional Services Knowledge

Team Leadership

Communication Skills

Food Safety Standards

Electronic Diet Management Systems

Regulatory Compliance

Customer Service

Job description

Job Summary

The Nutritional Services Lead is responsible for supporting daily operations of the Nutrition Services department by assigning tasks to Nutritional Services Technicians, overseeing service delivery, and assisting with meal service functions. This role collaborates with clinical dietitians, performs quality checks, and ensures patient satisfaction through effective communication and coordination of food preferences and dietary needs. The Nutritional Services Lead supports regulatory compliance, food safety standards, and high-quality patient-centered care.

Job Summary

The Nutritional Services Lead is responsible for supporting daily operations of the Nutrition Services department by assigning tasks to Nutritional Services Technicians, overseeing service delivery, and assisting with meal service functions. This role collaborates with clinical dietitians, performs quality checks, and ensures patient satisfaction through effective communication and coordination of food preferences and dietary needs. The Nutritional Services Lead supports regulatory compliance, food safety standards, and high-quality patient-centered care.

Essential Functions

• Assigns daily tasks to Nutritional Services Technicians and monitors workflow to ensure efficient and timely completion of duties.
• Assists Registered Dietitians by completing 24-hour nutrition screenings for newly admitted patients.
• Introduces Nutritional Services to new admissions and explains diet orders and services available.
• Conducts daily meal rounds to assess patient satisfaction, document feedback, and resolve or elevate concerns as appropriate.
• Performs tray accuracy audits, including two or more test trays per week, to support quality and compliance standards.
• Coordinates and records the distribution of nourishments to inpatient units, outpatient departments, and clinics.
• Reviews reports for diet order changes and patients advancing from NPO, clear liquid, or full liquid diets to ensure accurate meal delivery.
• Delivers meal trays and snack carts as needed to support continuity of service.
• Updates patient food preferences and nourishment information in relevant systems and communicates changes to appropriate staff.
• Provides guidance and on-the-job support to Nutrition Services Technicians and assists with training new staff.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 1-2 years of experience in food service operations, preferably in a healthcare or acute care setting preferred

Knowledge, Skills and Abilities

• Knowledge of clinical nutrition services, therapeutic diets, and food safety standards.
• Ability to communicate effectively with patients, visitors, and multidisciplinary staff.
• Strong interpersonal skills with the ability to provide guidance and support to team members.
• Familiarity with food service operations and electronic diet management systems.
• Excellent organizational and customer service skills.
• Ability to manage competing priorities and work in a fast-paced healthcare environment.
• Understanding of healthcare regulatory standards related to nutrition services (e.g., Joint Commission, HACCP).