Nutrition Services Clerk

Trinity Health Mid-Atlantic; Town of Waterloo (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Waterloo Medical Center is hiring a Nutrition Services Clerk to support patient meal service and dietary needs. You will help ensure meals match prescribed diets, interact with patients professionally, and collaborate with RDs and nursing staff. Weekend and holiday rotation may be required.

The role requires strong English communication, basic math, and a patient‑focused approach, with a comprehensive benefits package and opportunities for growth within MercyOne Health System.

Qualifications

• Ability to read, write and understand English for patient communication.
• Strong customer relations and clear teamwork with clinical staff.
• Basic math and measurement skills for portioning diets.

Responsibilities

• Assist in ensuring patients receive meals per prescribed diets.
• Maintain professional patient and family relations.
• Suggest appropriate food options to meet patient needs.
• Report concerns to RDs, nurses and team members.
• Input patient meal preferences and menu choices.
• Deliver room service trays within target delivery times.

Skills

Customer service

Communication skills

English literacy

Dietary knowledge

Education

High School diploma

Job description

Employment Type: Full time Shift: Rotating Shift Description: At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. Join the MercyOne Family! We are looking to hire a Nutrition Services Clerk! As a Nutrition Services Clerk at MercyOne, you will be responsible for enhancing patient and family satisfaction by collecting and recording their food selections. Assists in ensuring that patients receive foods/meals according to their prescribed diet. Works closely with Clinical Nutrition and other IDT to ensure patient's nutrition needs are being met. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the Mission, Vision and Values of MercyOne.

What You’ll Do:

• Assists in assuirng patients receive food according to prescribed diets.
• Maintains excellent customer relations, displaying a professional image.
• Offers appropriate food suggestions to patients in order to meet their needs/preferences.
• Reports concerns to RD's, Nurse managers, and other team members.
• Inputs patient's meal preference/menu choices.
• Delivers room service trays and late trays withing target delivery time.

Schedule: Full-Time, 1.0 FTE (40 hours per week) Varied shifts based on departmental needs Weekend and holiday rotation required

General Requirements:

Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. Ability to measure weights/volume. Basic math Mandatory Reporter Training Strong customer relations and communication skills.

Education:

High School diploma preferred but not required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.