Nutrition Services Associate Call Center

spectrumhealth; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

On-demand pay (Payactiv)

Comprehensive benefits package

Retirement options

Job summary

Corewell Health is seeking a part-time Nutrition Services teammate to support patient meal service at Blodgett Hospital in Grand Rapids. The role includes taking calls, assembling patient trays, delivering meals, and maintaining the dining area with strict adherence to dietary standards.

Responsibilities include cash handling at the station, cleaning dishes and equipment, and coordinating with team members to ensure timely meal delivery and quality assurance.

Qualifications

• CRT-Work Permit required for High School Student Employees
• Preferred: High School Diploma or equivalent

Responsibilities

• Prepare and maintain serving lines and assemble cold food items
• Serve food and replenish items, clean stations after use
• Operate cash register and handle payments accurately
• Clean equipment and maintain sanitary conditions
• Deliver food trays to patient and other areas, verify patient details
• Assist with quality monitoring and maintain facilities and supplies

Education

High School Diploma or equivalent

Job description

Job Summary

Join our Nutrition Services team at Corewell Health and make a difference in the lives of our patients and their families by participating in all aspects of patient meal service. This includes answering phones in the call center, assembling patient trays, cleaning and sanitizing dishes and equipment, delivering and picking up meal trays, and managing stock. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment. No experience is required - you will be fully trained and supported and can grow and learn new skills to develop your career.

Essential Functions

• Prepares and maintains serving lines including dishes, silverware, hot and cold food items, condiments, etc. Prepares and assembles cold food items such as salads, desserts and nourishments and ensures that all food and other items used are properly stored, refrigerated and dated.
• Serves food as directed, replenishing items as needed. Disassembles and cleans food stations after use by wiping counters, steam tables and warmers.
• Sets up and operates the cash register station and cash handling equipment to ensure the accurate collection of payments. Counts and balances the cash register, records totals, and deposits money to appropriate location.
• Performs routine and heavy-duty cleaning such as washing, scraping, scouring, and rinsing pots, pans, utensils and other equipment. Loads, operates, and unloads the dishwasher. Checks and stores all clean equipment in an orderly fashion. Cleans major equipment such as ovens, grills, dish machine, steam tables, mixers, etc. Transports refuse and/or other materials in large carts in a manner that ensures the safety of self and others. Maintains sanitary conditions through the completion of daily cleaning assignments including but not limited to cleaning, sweeping, mopping, and operating the mechanical floor cleaner.
• Sets up and delivers food carts to patient and other food delivery areas. Retrieves carts and returns them to the dish room for cleaning. Strips patient and cafeteria trays and sorts soiled equipment in preparation for cleaning.
• Works assigned station on the tray line, assembling patient trays in accordance to established standards meeting dietary requirements. Assembles patient trays with appropriate speed, accuracy and appearance. Delivers trays to patients verifying room numbers, bed numbers, birth dates and patient names to ensure delivery to the correct patient.
• Routinely participates in selected quality monitoring activities such as taking and recording food, refrigeration, dish machine temperatures, and other related quality assurance activities. Assists with the care and maintenance of department facilities, equipment, and supplies reporting malfunctions to management.

Qualifications

Required

• CRT-Work Permit - UNKNOWN Unknown High School Student Employees

Preferred

• High School Diploma or equivalent

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Nutrition Patient Services Blodgett - Grand Rapids Hosp

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

16

Hours of Work

3:30 p.m. to 8 p.m.

Days Worked

Monday, Wednesday and Friday

Weekend Frequency

Every other weekend

Eligibility and Compliance

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are com