NUTRITION OPERATOR (FULL TIME AND PART TIME)

Compass Group USA; Novi (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Training provided

Free parking

Free uniforms

Job summary

Compass Group USA's TouchPoint unit is hiring Nutrition Operators in Novi, MI for both full-time and part-time roles. You will secure patient meal selections by phone or in person, and assist with special requests while coordinating with nursing staff to ensure accurate diet orders.

This role emphasizes frontline customer service in a hospital setting, with opportunities for training, advancement, and a supportive team culture.

Qualifications

• Previous customer service experience required.

Responsibilities

• Secure patient meal selections via telephone or in person.
• Accommodate dietary restrictions and preferences.
• Collaborate with nursing staff to ensure patient diet prescriptions are met.
• Follow facility policies for confidentiality and safety.

Skills

Customer service

Communication

Job description

NUTRITION OPERATOR (FULL TIME AND PART TIME)

• We are hiring immediately for a full time and part time NUTRITION OPERATOR position.
• Address: Henry Ford Providence Novi - 47601 Grand River Avenue, Novi, MI 48374. Note: online applications accepted only.
• Schedule: Full time and part time schedule. Monday through Friday, hours may vary; rotating weekends included. More details upon interview.
• Requirement: Previous customer service experience required.
• Perks: Willing to train, free parking, and free uniform shirts!
• Pay Range: $15.00 per hour to$17.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.Essential Duties and Responsibilities:

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.