NUTRITION OPERATOR (FULL AND PART TIME)

Crothall Healthcare; Knoxville (TN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid training

Immediate start

Job summary

Crothall Healthcare, a Compass Healthcare company, is hiring Nutrition Operator staff in Knoxville for both full-time and part-time roles. Positions run morning and evening shifts with rotating weekends; online applications are accepted only.

Pay is $16.00 per hour, with paid training and immediate start benefits. Responsibilities include securing patient meal selections via telephone or face-to-face interactions, maintaining HIPAA compliance, and coordinating with nursing to meet diet orders.

Qualifications

• Previous call center and customer service experience is preferred.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with dietary restrictions and patient preferences.
• Resolves patient concerns or complaints promptly and reports needed assistance to supervisor.
• Ensures dietary restrictions and diet orders are met within guidelines.
• Coordinates with nursing to meet patients' diet prescriptions and food needs.
• Maintains HIPAA confidentiality and patients' rights policy.
• Follows HACCP guidelines for assembling and distributing food supplies.
• Completes daily, weekly or monthly reports as outlined in corporate policies.
• Performs other duties as assigned.

Skills

Customer service

Job description

• We are hiring immediately for full and part time NUTRITION OPERATOR positions.
• Location: National Performance Center - 1845 Midpark Road, Knoxville, TN 37921. Note: online applications accepted only.
• Schedule: Full time; 6:45 AM to 3:15 PM and 2:00 PM to 10:30 PM. Rotating weekend availability is required. Part time; 2:30 PM to 6:30 PM. Weekend availability is required. More details upon interview.
• Requirement: Previous call center and customer service experience is preferred.
• Perks: Paid training! Immediate start!
• Fixed Pay Rate: $16.00 per hour.
  

Crothall Healthcare

• We are hiring immediately for full and part time NUTRITION OPERATOR positions.
• Location: National Performance Center - 1845 Midpark Road, Knoxville, TN 37921. Note: online applications accepted only.
• Schedule: Full time; 6:45 AM to 3:15 PM and 2:00 PM to 10:30 PM. Rotating weekend availability is required. Part time; 2:30 PM to 6:30 PM. Weekend availability is required. More details upon interview.
• Requirement: Previous call center and customer service experience is preferred.
• Perks: Paid training! Immediate start!
• Fixed Pay Rate: $16.00 per hour.
  

Make a difference in the lives of people, your community, and yourself.

At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.
  

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Crothall maintains a drug-free workplace.