Nutrition Assistant - Per Diem - MHW

CO043 Memorial Hospital West; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hospital West is seeking a dedicated Food Service Assistant to help patients with menu selections and meal service in accordance with physician-ordered diets. You will collaborate with nursing units to enhance patient experience and ensure timely meal delivery while maintaining dietary restrictions.

Responsibilities include taking patient meal orders, documenting food preferences and allergies, and addressing patient/guest meal inquiries.

Qualifications

• One year of customer service experience.
• High school diploma or equivalent.
• Ability to follow physician orders and dietary restrictions.
• Strong communication with patients and nursing staff.

Responsibilities

• Assist patients with menu selections and meal service.
• Coordinate with nursing units to improve patient experience.
• Ensure meals meet dietary requirements and restrictions.
• Respond to patient and guest meal orders by phone.
• Document food preferences and diet orders.

Skills

Customer service

Attention to detail

Communication

Meal service

Dietary knowledge

Education

High School Diploma or Equivalent

Job description

Location: Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well‑being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Assists patients with menu selections and meal service based on the physician‑ordered diet parameters.

Responsibilities

• Collaborates with assigned nursing units to enhance the patient experience.
• Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.
• Assists with patient/guest satisfaction initiatives.
• Resolves, refers, and/or reports service quality issues as appropriate.
• Ensures that patient meal process is completed in accordance with time expectations.
• Helps patients to make menu selections that comply with their dietary requirements and restrictions.
• Receives and responds to phone calls regarding patient and guest meal orders.
• Maintains and documents food preferences, diet orders and food allergies.

Competencies

• ACCOUNTABILITY
• ACCURACY - FOOD SERVICE
• CUSTOMER SERVICE
• HAND HYGIENE
• KITCHEN SANITATION - STAFF
• MEAL DELIVERY
• PATIENT AND FAMILY CENTERED CARE
• RESPONDING TO CHANGE
• STANDARDS OF BEHAVIOR

Education and Certification Requirements

High School Diploma or Equivalent (Required)

Additional Job Information

• Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
• Required Work Experience: One (1) year customer service related experience.

Working Conditions and Physical Requirements

Bending and Stooping = 60% Climbing = 20% Keyboard Entry = 60% Kneeling = 20% Lifting/Carrying Patients 35 Pounds or Greater = 0% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 0% Pushing or Pulling 0 - 25 lbs Non-Patient = 60% Pushing or Pulling 26 - 75 lbs Non-Patient = 40% Pushing or Pulling > 75 lbs Non-Patient = 0% Reaching = 60% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting = 40% Squatting = 0% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 60% Taste Discrimination = 60% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Bio hazardous Waste = 60% Biological Hazards - Respiratory = 60% Biological Hazards - Skin or Ingestion = 60% Blood and/or Bodily Fluids = 60% Communicable Diseases and/or Pathogens = 60% Asbestos = 0% Cytotoxic Chemicals = 0% Dust = 40% Gas/Vapors/Fumes = 40% Hazardous Chemicals = 40% Hazardous Medication = 0% Latex = 0% Computer Monitor = 60% Domestic Animals = 20% Extreme Heat/Cold = 40% Fire Risk = 40% Hazardous Noise = 0% Heating Devices = 40% Hypoxia = 0% Laser/High Intensity Lights = 0% Magnetic Fields = 0% Moving Mechanical Parts = 60% Needles/Sharp Objects = 40% Potential Electric Shock = 40% Potential for Physical Assault = 0% Radiation = 0% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 60% Shift: Days

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Salary Information

Wages shown on independent job boards reflect market averages, not specific to any employer.

Equal Employment Opportunity

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

Veteran’s Preference allows for the first choice in interviewing, hiring, retention, and promotion after deployment when all other applicant qualifications are equal. However, Veteran's Preference does not guarantee a job. Who is eligible for Veteran’s Preference? We are proud to offer preference to internal and external applicants who identify within these categories: veterans, disabled veterans, spouse of a disabled veteran, unremarried veteran widow/widower, certain family members, active reservists and members of the National Guard. What should I do if I am eligible for Veteran’s Preference? You must claim your Veteran’s Preference status on your application. If selected for a job, you must provide documentation regarding your status. How does Memorial verify that someone is eligible for Veteran’s Preference? We require specific documentation as determined by the basis for which someone claims preference. For example, the documentation for a disabled veteran is different from the documentation required for the spouse of a veteran killed in the line of duty. How often can an eligible person claim Veteran's Preference at Memorial? There is no limit to how often internal or external applicants can use preference when a job is posted externally on our career website or elsewhere. What if there are two equally qualified, preference-eligible job applicants? In this case, the selection is based on the eligibility category in accordance with Florida law. First preference is given to: An honorably discharged veteran who has served on active duty and has a service-connected, compensable disability. A spouse of a person who has a total, permanent, service-connected disability and cannot qualify for employment. A spouse of a person missing in action, captured or forcibly detained or interned by a foreign government or power.

If you feel you have been unfairly denied Veteran’s Preference by Memorial Healthcare System, please contact [e-mail]. You may also file a complaint with the Florida Department of Veterans’ Affairs (FDVA).

Florida Civil Rights Act Equal Employment Opportunity is the Law (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) E-Verify™ Participation Notice – English Right To Work Notice – English E-Verify™ Participation Notice – Spanish Right To Work Notice – Spanish Memorial Healthcare System is subject to the Florida Public Records Law. All information provided in connection with your application for employment will be a public record and subject to release upon request, unless considered exempt or confidential.