Nutrition Assistant II NB

CommonSpirit Health; Redwood City (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Dignity Health - Sequoia Hospital in Redwood City, CA seeks a Nutrition Assistant to support high-quality food service for patients and staff.

You will prepare and deliver meal trays, assist with food preparation, ensure food safety, and communicate with patients about dietary needs, while upholding cleanliness and accuracy across the diet orders.

Attention to detail, strong customer service, and knowledge of therapeutic diets help ensure a positive dining experience and compliant nutrition care.

Qualifications

• One (1) year of Food Service Experience
• High School Diploma/GED
• Customer Service Experience

Responsibilities

• Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment.
• Follows healthcare foodservice industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes.
• Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation.
• May be responsible for one or more of the following: Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements; Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation; Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members; Collecting patient food preferences and ensuring compliance with prescribed diet orders; Distributing food preferences to the kitchen for menu planning in a timely manner; Operating electronic diet office software and tools following established procedures and protocols; Navigating electronic health records to access patient diet orders and nutritional reports; Performing general cleaning of equipment and work areas.

Skills

Customer service

Education

High School Diploma/GED

Job description

Job Summary and Responsibilities

As a Nutrition Assistant, you will assist in delivering high-quality, safe, and efficient food services to patients and staff.

Every day you will prepare and deliver meal trays, assist with food preparation, maintain cleanliness, ensure food safety compliance, and interact with patients regarding dietary needs.

To be successful, you will demonstrate meticulous attention to detail, strong food safety knowledge, and excellent customer service, contributing to a positive dining experience.

• Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
• Follows healthcare foodservice industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Avoids cross-contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines.
• Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
• May be responsible for one or more of the following:
  • Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements
  • Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation
  • Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
  • Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to the kitchen for menu planning in a timely manner.
  • Operating electronic diet office software and tools following established procedures and protocols.
  • Navigating electronic health records to access patient diet orders and nutritional reports.
  • Performing general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans, etc.)

Job Requirements

Required

• One (1) year of Food Service Experience

Preferred

• High School Diploma/GED
• Customer Service Experience

Where You'll Work

Founded in 1950, Dignity Health - Sequoia Hospital is a 208-bed, acute care, nonprofit hospital located in Redwood City, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including heart care, stroke care, and a birthing center. Additionally, Sequoia Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California