Nutrition Assistant 8 hour weekends

massgeneralbrigham; Boston (MA); On-site; USD 26,000 - 35,000; Part time

Job summary

Mass General Brigham is seeking a Cafeteria Worker/Nutrition Assistant to provide patient-focused nutrition support and meal service in a hospital setting. You will assist patients with menu selections, ensure diet compliance, and support meal delivery while maintaining high standards of service.

The role involves collaborating with clinical and food service teams to deliver safe, accurate nutrition care, with emphasis on customer service and adherence to policies.

Qualifications

• Commitment to outstanding customer service and patient care.
• Ability to read, write, and communicate effectively in English.
• Basic computer proficiency and ability to navigate hospital systems and software.

Responsibilities

• Assist patients with menu selections while ensuring compliance with prescribed dietary restrictions.
• Adjust meal selections based on physician, dietitian, or nursing instructions.
• Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
• Answer telephone calls and respond to requests according to department guidelines.
• Process orders for nutritional supplements and enteral nutrition products.
• Support meal delivery, tray setup, and tray retrieval processes.
• Complete regular and therapeutic diet menus in accordance with established standards of care.
• Assist tray line operations and food service supervisors as needed.
• Monitor and document calorie counts and meal intake information.
• Conduct meal rounds and tray assessments as assigned.
• Address and resolve patient service issues and concerns promptly.
• Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet education requirements.
• Maintain department standards for food quality, safety, sanitation, and customer service.
• Attend department meetings, in-services, and required training sessions.
• Uphold all hospital and departmental policies, procedures, and service standards.

Skills

Customer service

English fluency

Communication skills

Multitasking

Basic computer skills

Food service knowledge

Team collaboration

Safety and sanitation

Education

High School Diploma or GED preferred

Job description

Job Summary

Schedule: Saturday & Sunday | 3:00 PM - 7:00 PM

Position Summary

Under the direction of the Registered Dietitian and Clinical Nutrition Manager, the Cafeteria Worker/Nutrition Assistant provides high-quality, patient-focused nutrition support and meal service. This role is responsible for assisting patients with menu selections, ensuring compliance with prescribed diets, supporting meal delivery operations, and maintaining excellent customer service standards. The successful candidate will work collaboratively with clinical and food service teams to help deliver safe, accurate, and personalized nutritional care while upholding all hospital and departmental policies.

Patient Contact: Yes

Qualifications

Essential Responsibilities

• Assist patients with menu selections while ensuring compliance with prescribed dietary restrictions.
• Adjust meal selections based on physician, dietitian, or nursing instructions.
• Ensure patients receive meals and nourishment as ordered and notify nursing staff of any concerns.
• Answer telephone calls and respond to requests according to department guidelines.
• Process orders for nutritional supplements and enteral nutrition products.
• Support meal delivery, tray setup, and tray retrieval processes.
• Complete regular and therapeutic diet menus in accordance with established standards of care.
• Assist tray line operations and food service supervisors as needed.
• Monitor and document calorie counts and meal intake information.
• Conduct meal rounds and tray assessments as assigned.
• Address and resolve patient service issues and concerns promptly.
• Communicate effectively with clinical and production teams regarding patient needs, special requests, and diet education requirements.
• Maintain department standards for food quality, safety, sanitation, and customer service.
• Attend department meetings, in-services, and required training sessions.
• Uphold all hospital and departmental policies, procedures, and service standards.

Education

• High School Diploma or GED preferred.
• Relevant experience may be considered in lieu of formal education.

Experience

• Previous healthcare, hospital, or patient-facing experience preferred.
• Customer service experience, including telephone communication, preferred.
• Food service, hospitality, cafeteria, or nutrition services experience is a plus.

Knowledge, Skills & Abilities

• Commitment to delivering outstanding customer service and patient care.
• Ability to read, write, and communicate effectively in English.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer proficiency and ability to navigate hospital systems and software.
• Ability to operate safely within a food service environment.
• Ability to push food carts and transport meal trays throughout the facility.
• Strong attention to detail and ability to follow dietary and meal service guidelines.
• Ability to work collaboratively with patients, families, nursing staff, dietitians, and food service team members.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Lifting Occasionally
• Carrying Occasionally
• Pushing Occasionally
• Pulling Occasionally
• Balancing Frequently
• Stooping Occasional
• Kneeling Occasionally
• Crouching Occasionally
• Reaching Occasionally
• Feeling Constantly
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

8

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$19.00 - $25.56/Hourly

Grade

SF1001

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.