Nursing Unit Clerk - Emergency - Sharp Grossmont Hospital - Evenings - Part Time

300 Sharp HealthCare; La Mesa (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sharp HealthCare is seeking a Unit Clerk/Coordinator of Communication for the medical records unit in California. You will greet visitors, manage patient data, and support transcription, order entry and documentation to ensure efficient patient flow.

Responsibilities include coordinating admissions, transfers, and scheduling tests while maintaining accuracy in electronic systems and ensuring timely retrieval of records. A patient-focused approach and teamwork are essential.

Qualifications

• H.S. Diploma or Equivalent required.
• 1 year of unit clerk/secretary experience in an acute care setting preferred.
• Excellent communication and customer service skills.

Responsibilities

• Admissions, discharges and transfers.
• Enter orders accurately in electronic systems.
• Greet visitors and manage patient data.
• Assist with transcription and chart management.

Skills

Customer service

Communication

Data entry

Education

H.S. Diploma or Equivalent

1 Year Experience as Unit clerk/secretary in an acute care setting

Job description

Hours and Pay

Hours: Shift Start Time: 3 PM Shift End Time: 11:30 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $26.120 - $31.340 - $35.100 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. This position was originally posted to ratified SEIU members from 7/20/2026 to 7/28/2026. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.

What You Will Do

Performs as the coordinator of communication for the unit and assumes primary responsibility for medical record management. Greets visitors and ensure meeting of needs or referred to appropriate resources. Facilitates patient data management through transcription, order entry, and documentation. Support best use of resources in management of equipment, supplies, and other department resources.

Preferred Qualifications

• H.S. Diploma or Equivalent
• 1 Year Experience as Unit clerk/secretary in an acute care setting

Essential Functions

• Admissions, discharges and transfers
• Enters accurate disposition of patient requiring admission, transfer or discharge per unit time guidelines.
• Requests medical records, films, or other medical record information from other facilities.
• Coordinates scheduling of tests and retrieving results to support patient progress.
• Collects and prepares patient data necessary to support interfacility transfer.
• Dismantles chart and returns to Medical Records, including old charts.

Customer Service and Communication

Greets and makes welcome a variety of customers by the telephone and in person. Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance. Uses scripts as appropriate including answering phones, transferring calls and service recovery. Answers call lights within 4 rings or calls into patient rooms to validate request. Answers phone within 4 rings; transfer calls as indicated. Responds to all inquiries with a timeliness that promotes customer satisfaction. Coordinates with physicians and departments team members via paging system or phones. Assists in directing others during crisis interventions (codes, disasters, etc.). Communicates effectively with all levels of staff and uses chain of command per unit guidelines.

Data Entry and Inquiry

Accurately enters orders in electronic information systems, noting order number within 2 hours of availability to clerk. Enters stat order within 30 minutes and communicates with appropriate staff. Seeks clarity before completing the entry when order not clear or refers to nurse for follow-up. Retrieves diagnostic study, lab results, and other relevant patient information supportive of patient assessment. Completes order entry via down time procedures when electronic information systems not available.

Department Efficiency and Effectiveness

Efficient in completing own work, organizing, prioritizing and delegating to support productive completion of work within unit time guidelines. Orders supplies, forms and equipment, maintains stock per guidelines. Manages equipment through proper operation, obtaining supplies, troubleshooting and calling for maintenance (e.g. fax, copier, printer, tube system, phone systems, intercom and other equipment supportive of completing clerical work). Logs, assigns, and tracks wireless phones and other portable equipment. Enters patient charges into computer systems without duplication. Supportive of efficient management of other department resources (e.g. keys, signage, other) per guidelines.

Evaluation Method(s): O, D, QM, T, DR, TD

Medical Records Management

• Obtains chart inserts for admissions and maintains charts, insuring additional forms are available and placed in charts.
• Obtains old charts from medical records.
• Requests copies of H&P, consults, or other paper reports to complete medical record.
• Demonstrates patient's 24 hour charging record and place record in patient's chart.
• Flags charts for physician signatures on verbal orders.
• Files interdisciplinary and diagnostic printouts in chart per standards.
• Dates, times, and initials all entries.
• Assists team members in locating patient data information.

Transcription

• Transcribes routine orders within 2 hours of availability to clerk.
• Transcribes stat orders within 30 minutes and communicates with appropriate staff.
• Seeks clarity before completing the transcription when order is not clear or refers to nurse for follow-up.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women’s health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It’s what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.