Nursing Support Technician - Surgical Ortho - Full-time days

gmh; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health & Wellness: Medical, dental, &

Financial Security: Retirement plans +

Work-Life Balance: PTO & holidays

Career Growth: Tuition reimbursement

Employee Support: EAP & wellness

Job summary

Grady Health System in Atlanta, GA is seeking a Nursing Support Technician (NST) to provide age-appropriate personal care, assist with activities of daily living, and support licensed nurses in inpatient settings. The NST promotes safety, communicates effectively, and uses technology to document care and respond to patient needs.

The NST role emphasizes patient advocacy, teamwork, and continuous improvement, with cross-training possibilities for patient safety monitoring.

Qualifications

• High School Diploma or GED is required.
• BLS certification required.
• Georgia Nursing Assistant Certification or PCT program completion or Basic Nursing Fundamentals Course evidence.

Responsibilities

• Provide age-appropriate personal care and assist with activities of daily living.
• Support licensed professionals and advocate for patient needs.

Skills

Patient-Centered Care

Integrity & Accountability

Collaboration & Teamwork

Communication

Respect & Inclusion

Quality & Safety

Adaptability & Resilience

Continuous Improvement

Leadership & Professionalism

Employee Experience Focus

Education

High School Diploma or GED

American Heart Association BLS Certification

Georgia Nursing Assistant Certification

PCT Program Completion

Basic Nursing Fundamentals Course (evidence on transcript)

Job description

Job Summary

The Nursing Support Technician (NST), under the supervision of the Professional Registered Nurse, the Licensed Practical Nurse, and/or the Physician, provides age-appropriate, culturally and ethnically sensitive care, maintains a safe environment, collects information, communicates effectively, and utilizes technology. Provides personal care of selected patients, assists with activities of daily living, provides comfort measures and nourishments, and performs selected tasks and therapies as delegated by a licensed professional. The NST primarily functions in the inpatient settings. The role of the NST also includes patient advocacy, teaching, and performance improvement. In addition, the NST roles include performing both basic and advance skills and task as determined by competency validation. NSTs may be cross-trained to serve as a patient safety monitor and/or unit clerk.

QUALIFICATIONS:

High School Diploma or GED

American Heart Association Basic Life Support (BLS) Certification.

And one of the following-
Current Georgia Nursing Assistant Certification
Certificate of completion from an accredited Patient Care Technician (PCT) Program
Completion of a Basic Nursing Fundamental Course as evidence on official transcript from an accredited School of Nursing.

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Core Competencies

• 1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• 2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• 3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• 4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• 5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• 6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• 7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• 8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• 9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• 10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just w