Nursing Support Technician -11CD Heart Failure Unit - Fulltime Days

gmh; Atlanta (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Job summary

Grady Health System in Atlanta seeks a Nursing Support Technician to provide age-appropriate, compassionate care under supervision of RNs/LPNs. NST assists with daily living activities, maintains safety, and uses technology to enhance patient experience. Role emphasizes patient advocacy and teamwork.

The NST role includes cross-functional collaboration, continuous improvement, and opportunities to contribute to quality outcomes in a busy inpatient setting.

Qualifications

• Commitment to compassionate, high-quality care prioritizing patient and family needs.
• Demonstrates ethics, confidentiality, and accountability in actions.
• Works well across departments with colleagues to reach shared goals.
• Communicates clearly with patients, families, colleagues and leadership.
• Fosters inclusive, diverse, equitable care for all patients.

Responsibilities

• Provides age-appropriate, culturally sensitive personal care and comfort measures.
• Maintains a safe environment, assists with daily living activities and nourishments.
• Collects information, communicates effectively, and uses technology as delegated.
• Acts as patient advocate and participates in teaching and quality improvement.

Skills

Patient-Centered Care

Integrity & Accountability

Collaboration & Teamwork

Communication

Respect & Inclusion

Quality & Safety

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Nursing Support Technician (NST), under the supervision of the Professional Registered Nurse, the Licensed Practical Nurse, and/or the Physician, provides age-appropriate, culturally and ethnically sensitive care, maintains a safe environment, collects information, communicates effectively, and utilizes technology. Provides personal care of selected patients, assists with activities of daily living, provides comfort measures and nourishments, and performs selected tasks and therapies as delegated by a licensed professional. The NST primarily functions in the inpatient settings. The role of the NST also includes patient advocacy, teaching, and performance improvement. In addition, the NST roles include performing both basic and advance skills and task as determined by competency validation. NSTs may be cross-trained to serve as a patient safety monitor and/or unit clerk.

Core Competencies

• 1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• 2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• 3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• 4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• 5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• 6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• 7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• 8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• 9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• 10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work