Nursing Supervisor RN (Full Time/Nights)

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Compensation and benefits package

Job summary

Penn Medicine's Lancaster General Hospital seeks a Nursing Supervisor to oversee nursing operations and patient care in the absence of senior leadership. You will supervise staffing, bed flow, and inter‑department coordination to ensure safe, high‑quality care across the hospital.

The role requires a BSN, PA RN licensure, 7+ years as an RN and 3+ years in a managerial hospital operations role. Nights, full‑time schedule, on‑site at Lancaster General Hospital.

Qualifications

• Current RN licensure in Pennsylvania required.
• BSN degree required; MSN preferred for advancement.
• Minimum seven years of RN experience in acute care.
• At least three years in a hospital operations/managerial role.

Responsibilities

• Oversee nursing services and patient care quality across the organization.
• Manage staffing, bed flow and patient transfers; coordinate with departments.
• Lead incident response and on‑call escalation with senior leadership.
• Supervise staff and ensure regulatory compliance and safety.

Skills

RN license (PA)

BSN

Nursing leadership

Healthcare management

Education

Bachelor of Science in Nursing (BSN)

MSN (Preferred)

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Location

Lancaster, PA – Lancaster General Hospital

Hours

Full Time (36 hours per week). Nights (6pm-6am). Rotating weekends and holidays.

Summary

The Nursing Supervisor is responsible and accountable for the administrative supervision of the hospital in the absence of the senior leadership. He/she functions as in‑house administrator utilizing the on‑call nursing and hospital senior administrator as needed for consultation. He/she is responsible and accountable for the management of nursing services and the quality and safety of nursing care provided across the organization. The Nursing Supervisor incorporates responsibilities of staff management, patient family visitor relations and inter‑departmental clinical and non‑clinical activities to ensure quality, safe patient care and departmental operations. He/she is responsible for patient flow and bed assignment throughout the system. Coordinates inter‑hospital transfers. He/she in collaboration with the senior administrator on call initiates the incident command center and reallocates initial resources as appropriate to the crisis demand.

Administrative Responsibilities

• Notifies the Nursing and Senior Administrator on call for an actual or evolving patient visitor or staff issue that requires immediate action to prevent harm injury or any disruption of hospital operations that negatively impacts patient safety or care.
• Demonstrates understanding of situations that require legal, risk and public relations input and counsel and acts accordingly.
• Acts as a resource person liaison and effectively interacts with physicians, staff, patients and significant others to address and as needed document follow up on concerns issues.
• Accurately and thoroughly completes shift reports SBAR communication tool.
• Provides management through the interpretation and access to nursing and hospital policies and procedures. Aware of Joint Commission, CMS, DOH and other regulatory standards to support patient care.
• Participates in development of nursing strategic plan and annual operational goals and objectives.
• Assists in the consistency of communication of hospital and nursing operations through unit based and departmental rounding.
• Responds to emergent situations e.g Rapid Response, Trauma alert, MTP, Code Blue, Code Red etc.
• Coordinates and or assists with organ procurement.
• Participates in Shared Governance councils co‑councils as leader co‑leader or participant.

Staffing Responsibilities

• Identifies the mix and quantity of nursing personnel needed to provide safe, quality patient care for the overall operation of the unit and for each shift on a daily basis based upon patient needs, staffing matrix and staff competencies.
• Reallocates staff as needed to provide safe, quality of care across the nursing organization.
• Adjusts staffing as needed with attention to financial objectives as appropriate.
• Assigns sitters and cognitive coaches as needed to assure patient safety.
• Identifies patients at risk for elopement and appropriately assigns resources and designated unit.
• Collects sick FMLA calls and adjusts staffing accordingly. Notes trends and issues and communicates accordingly with the Nurse Manager.
• Proactively participates in staffing analysis for weekend coverage; notes and communicates trends to Directors of Nursing CNO.
• Supervises and directs the central nursing staff office to assure balanced and appropriate staffing across nursing organization.
• Plays key role in bed coordination and allocation during periods of surge alerts.
• Alerts nurse manager of staffing needs that are not able to be addressed daily through the staffing office.
• Provides direct patient care as clinically competent and indirect patient care support as needed in appropriate emergent situations.

Human Resources Organizational Management

• Evaluates the performance of unit personnel and communicates with the Nurse Managers Educators.
• Identifies learning needs of staff and as appropriate participate in the development of shift‑specific education and evaluation.
• Identifies potential disciplinary concerns performance, behavior, attendance punctuality, disciplines as appropriate and communicates follows up with Nurse Manager.
• Participates in the process of managing concerns of staff diversion and potential staff incapacity in the absence of departmental leadership.
• Holds staff accountable to quality, safe patient care through compliance with approved policies and procedures.
• Participates in staff and peer evaluations providing feedback and opportunities for improvement.

Bed Flow Coordination

• Plays key role in bed coordination and allocation during periods of surge alerts.
• Directs the nursing office‑based bed coordinators.
• Communicates census and bed flow plans daily at huddle.
• Coordinates and communicates patient admissions to unit‑based nurse facilitators and removes barriers to expedite flow and assure admission timeframe targets.
• Collaborates and assigns bed of transfers from other hospitals to LGH.
• Determines and communicates need to hold patients in non‑bedded units e.g. PACU, post‑procedure areas etc based on census and discharges.
• Other duties as assigned.

Minimum Required Qualifications

• Current licensure as Registered Professional Nurse, issued by the PA State Board of Nursing.
• Bachelor of Science in Nursing (BSN).
• Seven years of experience as a registered nurse in an acute care setting.
• Three or more years of experience in a managerial hospital operations role e.g. Assistant Nurse Manager, Nurse Manager, Nursing Supervisor, Charge Nurse Facilitator.
• A health care provider in good standing with Medicare, Medicaid and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

Preferred Qualifications

• Master of Science in Nursing (MSN) or Masters in Healthcare.
• Previous Nursing Supervisor experience.
• Large teaching hospital or specialty hospital experience e.g. Women’s and Baby.
• Broad nursing hospital experience across nursing vs single unit single department experience.

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Equal Opportunity Employer

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.