Nursing Supervisor CSO

Texas Health Resources; Arlington (TX); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

401k

PTO

Medical & dental coverage

Job summary

Texas Health Resources in Arlington, TX is seeking a Nursing Supervisor to support the Central Staffing Office (CSO) and lead field staff. The role oversees 80-100 staff, travels quarterly, and works Monday–Friday 8am–5pm.

You will drive quality and performance improvement, mentor staff, manage schedules and budgets, and ensure safe patient care. The position emphasizes hands-on leadership, crisis guidance, and collaboration with leadership to meet staffing goals.

Qualifications

• Associates Degree in Nursing required.
• Bachelor's degree in Nursing preferred.
• Minimum 5 years as RN with leadership experience (charge nurse/committee chair/preceptor).
• RN upon hire required.
• BCLS - Basic Life Support preferred.

Responsibilities

• Supervises CSO field staff and collaborates with CSO leadership to meet staffing goals.
• Monitors KPI's and regulatory requirements for compliance; ensures quality patient care.
• Leads staffing initiatives and seasonal staffing plans to meet unit needs.
• Provides guidance in crisis, emergency, or complex situations; ensures safe direct patient care.
• Mentors staff and conducts staff evaluations; supports scheduling and performance management.

Skills

Leadership

Staff Supervision

Clinical Nursing

Education

Associate Degree in Nursing

Bachelor's in Nursing

Job description

Nursing Supervisor - CSO

Bring your passion to Texas Health so we are Better + Together

Work location: Will office at 612 E lamar Blvd, Arlington, Texas 76011 and will travel to entities 4 times a year

Work hours: Monday - Friday from 8am -5pm

Department highlights:

• Unique department where you get to use your clinical knowledge to help facilitate placing nurses where the needs are.

• Great team dynamics on the unit that provide a great support.

• The department prides itself in high performing staff with excellent critical thinking skills.

Here's What You Need

• Associates Degree in Nursing required and

• Bachelors degree in Nursing preferred

• 5 years experience as a registered nurse with previous experience as a charge nurse or similar leadership role (i.e charge nurse, committee chari, preceptor) required

• RN upon hire required

• BCLS - Basic Cardiac Life Support preferred

What You Will Do

Supports the Central Staffing Office (CSO) and CSO leadership in the supervision of CSO field staff. Collaborates with the CSO Staffers and Supplemental Staffing Team to meet the goals of the THR staffing needs. Average number of assigned staff 80-100.

Quality/Performance Improvement: Collaborates with Leadership, UBC, and appropriate team members to establish, implement, and monitor department policies/procedures, facilitate unit goals, evaluate and individualize patient care and provide direction to staff to promote quality outcomes.

• Engages staff to promote evidence-based practices throughout the system.

• Monitors key performance indicators (KPI's) and regulatory requirements for compliance.

• Provides leadership and clinical expertise to improve quality of patient care.

• Facilitates safe direct patient care.

• Provides guidance in crisis, emergency, or complex situations.

• Use appropriate methodology consistently for communication handoffs.

• Evaluates the outcome of patient care, consults with others on the patient care team, and adjusts nursing care processes as needed to improve outcomes.

• Manages and monitors patient and staff safety initiatives and outcomes.

• Performs pro-active risk assessments to identify potential issues.

• Models the use of High Reliability Organization (HRO) tools in everyday practice and situations and encourages staff do the same.

• Assists with development and serves as a resource to others for new system and entity-based initiatives. Support ongoing sustainment of these changes.

Shared decision making:

This role provides multidisciplinary leadership on a particular unit or units and shift, coordinating staffing needs and requests. Responsible for assisting the manager/director with human resource management to include evaluations, coaching, mentoring, recruitment, retention, education and orientation. Works with manager/director to control costs and manage department budget and productivity.

• Facilitates system and department staffing initiatives, including seasonal staffing plans.

• Facilitates adequate scheduling and staffing to maintain unit specific productivity standards while supporting system wide staffing needs support.

• Provides continuous constructive feedback and timely annual performance evaluations to staff.

• Participates in progressive disciplinary action process with Manager/Director and staff.

• Uses Performance Management Guide appropriately.

• Supports retention strategies and objectives and assists with recruiting and hiring of potential staff.

• Collaborates with entity, leaders and educators or CNS to provide staff orientation, education, and on-going competency assessment.

• Collaborates with physicians, staff, hospital departments, and outside agencies to facilitate patient care.

• Participates in policy development and mentors' staff regarding policies and procedures, and regulatory requirements.

• Gathers staff and consumer input and completes direct report performance evaluations.

Patient and Family Centered Care:

Effectively communicates with patients, families, and other healthcare team members by incorporating the 8 caring factors in the Quality Caring Model which include: basic human needs, human respect, encouraging manner, affiliation needs, mutual problem solving, healing environment, attentive reassurance and appreciation of unique meaning.

• Demonstrates critical thinking and problem solving to meet staffing needs with appropriate employee skill set.

• Effectively evaluate direct reports based on consumer feedback to ensure high quality experience of all consumers.

• Maintain a constant state of awareness for opportunities to address ongoing consumer needs.

• Demonstrates the ability to use available data and critical thinking skills to address urgent needs.

• Fosters an environment to promote patient and family centered care through rounding and obtaining routine performance evaluations.

• Recognizes/communicates ethical and legal concerns through established channels of communication.

• Appropriately address and follow up on consumer concerns.

• Uses H.E.A.R.T appropriately to address consumer concerns.

Teamwork:

Incorporates THR philosophy in collaborating with peers, and other members of the health care team. Partners with consumers and caregivers to advance engagement.

• Consistently models the THR Promise Behaviors.

• Actively Promotes unit-based councils/committee structure and networks with peers to share ideas and conduct mutual problem solving.

• Participates in huddles, meetings, daily care briefings with other members of the healthcare team to facilitate optimum utilization of resources.

• Demonstrates effective communication skills with all service consumers.

• Works in coordination with multidisciplinary care teams and provides direction to staff to promote quality outcomes.

• Collaborates with physicians and other members of the healthcare team to promote safe individualized care as well as promoting accountability in enhancing the patient experience.

• Demonstrates advocacy for patients and staff.

• Facilitates staff member attendance at assigned meetings and projects.

Professional Development:

Assimilates leadership responsibilities on the unit and throughout the entity and/or system. Promotes a positive image of Texas Health Nursing. Commits to autonomous maintenance and continuous improvement of competence and serves as a role model to other healthcare team members. Holds self and other accountable for highly reliable behavior.

• Demonstrates involvement in a professional organization, including certification in appropriate specialty if applicable.

• Actively participates in unit based, department, entity and/or system committees and task forces.

• Consistently promotes a professional image of nursing in demeanor, appearance, attitude, and behavior. Is flexible with scheduling to meet the needs of the department.

• Participates in community outreach activities.

• Demonstrates accountability and responsibility by independently completing projects/assignments on time.

• Leads or participates in required meetings.

• Promotes the Magnet/Pathways philosophy throughout the organization.

• Supports and promotes the Nursing Operations Plan.

• Engages in continuous learning and practice improvement by attending in-services and/or continuing education.

• Practice reflects current methodology supported by evidence-based practice.

• Complies with THR policies and procedure in accordance with the Texas Nursing Practice Act and ANA Code of Ethics

Additional perks of being a Nursing Supervisor CSO

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.

• A supportive, team environment with outstanding opportunities for growth.

We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.