NURSING SUPERVISOR (Ambulatory Care Services, Primary Care)

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Michigan Medicine in Ann Arbor seeks a nurse leader to partner with administrators and physicians, providing daily assessment of nursing work and guiding improvements across ambulatory care units.

You will support the Clinical Nursing Director in planning and managing patient care services, offering professional leadership for nursing practice and staff development.

This full-time role includes staff supervision, implementing standards, coordinating education, and ensuring regulatory compliance.

Qualifications

• Current licensure as a Registered Nurse in Michigan.
• BSN or higher education in nursing.
• Minimum of five years RN experience.
• Minimum of two years in ambulatory care with leadership responsibilities.
• Leadership certification expected within two years (CNML or NE-BC).

Responsibilities

• Supervise nursing staff and evaluate performance.
• Recruit, interview, and onboard nurses.
• Manage staffing, scheduling, and vacation coverage.
• Lead development and enforcement of nursing standards and guidelines.
• Advance unit operations and regulatory compliance.
• Coordinate unit-based education and training.

Skills

Nursing leadership

Staff supervision

Budgeting

Collaboration

Epic/MiChart

Clinical leadership

Education

Bachelor's of Science in Nursing

Associates degree or diploma in Nursing and a Masters in Nursing

Master's degree in Nursing (MSN)

RN licensure in Michigan

Tools

Epic

MiChart

Job description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

To participate as an active member of the triad leadership team with the admin/physician partners in the applicable ACUs providing daily assessment of nursing work, facilitating continuous improvement of health care services and transition care towards the mission/goals of Michigan Medicine.

To assist the Clinical Nursing Director in planning and management of the patient care services. To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, and, as indicated for Licensed Practical Nurses and assistive personnel.

Responsibilities

Personnel Management

• Provides supervision, counsel, discipline, and completes performance evaluation for nursing with feedback from the nursing director, medical faculty, peer groups, and ACU triad.
• Creates job postings, recruits, interviews and selects nurses. Works collaboratively with triad leadership team in the hiring process.
• Manages the process for staffing/scheduling and vacation time of nursing staff.
• Manages the orientation and competency evaluation of new hires.
• Connects individually with each employee, increasing employee engagement scores and satisfaction.

Clinical Practice

• Serves as a role model, mentor and expert resource to nursing and assistive staff in the provision of direct patient care.
• Provides leadership for the development, implementation and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
• Facilitates and support a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration and peer review are exercised.
• Develops standard process and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.

Support of Clinical Operations

• Participates in planning and problem-solving of daily unit operations and priorities of patient services.
• Participates in the development, implementation and evaluation of unit goals and objectives.
• Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign and variances.
• Organizes and facilitates unit based educational activities and in-services.
• Assures compliance with regulatory programs' standards related to the nursing. Provides leadership, assists and advises Administrators, Medical Directors, in satisfying other regulatory standards.
• Interprets and implements University and Health System policies and procedures.
• Assists in the planning and implementation of new or expanded services and programs.
• Provides interface and liaison communications regarding programs external to the unit which have implications for nursing staff.
• Represents nursing, Ambulatory Care Services and/or the clinical department(s) or unit(s) on assigned committees.

Quality Management and Research

• Participates in and conducts the analysis of data, assists in the development of strategies to improve care management within the area or unit.
• Participates in and supports the involvement of nursing staff in patient (HEDIS, paid for performance) and ACU quality improvement metrics/activities.
• Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
• Supports research activities on the unit, as indicated.
• Works closely with each team to define and measure productivity, holding teams accountable to expectations, and ensuring work performed is within their scope of practice.

Professional Development and Education

• Facilitates the education of health sciences students.
• Develops self professionally through continuing education, professional reading, participation in professional organizations and networking.
• Evaluates own performance periodically with the Clinical Nursing Director.

Required Qualifications

Current licensure as a Registered Nurse in the state of Michigan.

Applicant Must Meet One Of The Following

• Bachelors of Science in Nursing OR
• Associates degree or diploma in Nursing and a Masters degree in Nursing.
• Minimum of five (5) years RN experience
• Minimum of two (2) years of recent (within the last 5 years) of reasonable progressively responsible clinical experience in ambulatory care, primary care experience is highly desired
• Demonstrated leadership skills including creative and effective problem-solving, ability to effectively collaborate within a multidisciplinary team, and ability to direct nursing practice and apply critical thinking skills/judgment to a variety of situations.
• Nurse Leadership certification or completion of a nursing leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC), for the list, visit here.

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Desired Qualifications

• Two (2) years of recent experience (within the last 5 years) as an RN experienced in an ambulatory care, primary care setting
• Previous supervisory/management experience
• Two (2) years or more experience in a nursing leadership role.
• Experience in managing budgets, aligning resources
• Experience with tele-phone triage
• One (1) year or greater years of experience in ambulatory care
• Master's in Nursing preferred
• Certification in specialty or ambulatory care.
• Two (2) years of recent full-time experience (within the last 5 years) in a leadership title/role.
• Evidence of demonstrated or potential leadership ability, including charge nurse, team leader or other leadership experience.
• Active participant in professional organizations
• Experience with Epic or MiChart
• Previous experience in the application of evidenced-based medicine in a clinical patient care environment is desired.

Nursing Specific Info

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at [phone].

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Hours per week: 40 hours/week
Hours/Shift: Hours and days will be based on unit/clinic need.
Location: Multiple Ambulatory Care Units-Primary Care

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.

This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.