Nursing Supervisor

University Clinical Health, Inc.; Memphis, Northern (TN, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

University Clinical Health in Memphis, TN seeks an experienced nursing leader to manage clinical staff effectiveness, development, and regulatory compliance within a multi-specialty clinic network.

The role focuses on optimizing surgical services, patient safety, and staff performance while ensuring high-quality patient care and seamless coordination with surgeons and allied teams.

Qualifications

• RN licensure in Tennessee is required.
• 2–4 years of management experience in inpatient or ambulatory care.
• Knowledge of sterilization techniques and equipment.
• Familiar with infection control and patient safety standards.
• Strong leadership and staff development abilities.

Responsibilities

• Oversee clinical operations including surgical clinic flow and triage.
• Supervise nursing and support staff; coordinate staffing levels.
• Lead quality and patient safety initiatives and audits.
• Ensure accurate documentation and regulatory compliance.
• Coordinate with OT, CSSD, anesthesia, and other departments.
• Prepare monthly performance and infection rate reports.
• Address patient concerns and improve the patient experience.

Skills

Interpersonal skills

Organizational skills

Analytical skills

HIPAA knowledge

OSHA knowledge

Education

RN license in Tennessee

2-4 years management experience in hospital setting

Job description

Description

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients. University Clinical Health is an Equal Employment Opportunity Employer, including disability and protected veteran status. University Clinical Health is a VEVRAA Federal Contractor.

Position Summary:

This position is responsible for clinical staff effectiveness and development. Must maintain regulatory compliance within the clinic as well as policy and procedures of University Clinical Health. Will oversee the development, implementation and evaluation of nursing activities and assists with patients and physicians.

Key Results Areas (KRAs):

1. Clinical Operations Management

• Ensure smooth functioning of surgical clinic services.
• Supervise pre-operative and post-operative patient care.
• Monitor adherence to surgical protocols and clinical guidelines.
• Ensure proper patient triage, and appointment coordination.

2. Quality & Patient Safety

• Ensure compliance with infection control practices.
• Monitor surgical site infection (SSI) prevention measures.
• Conduct regular audits (documentation, medication safety, sterile practices).
• Implement corrective actions for quality gaps.
• Ensure safe medication administration practices.

3. Staff Supervision & Development

• Supervise and guide nursing staff and support staff.
• Prepare duty rosters and manage staffing levels.
• Conduct performance evaluations.
• Identify training needs and coordinate skill development programs.
• Mentor junior nurses.

4. Patient Experience & Communication

• Ensure high standards of patient care and satisfaction.
• Address patient complaints and resolve issues promptly.
• Educate patients and families regarding surgical procedures and post-op care.
• Maintain effective communication with surgeons and multidisciplinary teams.

5. Documentation & Compliance

• Ensure accurate and timely nursing documentation.
• Maintain surgical checklists and consent documentation.
• Ensure compliance with hospital policies, NABH/JCI standards (if applicable).
• Maintain confidentiality of patient information.

6. Inventory & Resource Management

• Monitor availability of surgical supplies and equipment.
• Ensure proper storage of sterile items.
• Coordinate with stores for timely replenishment.
• Prevent wastage and control costs.

7. Infection Control & Biomedical Waste Management

• Ensure proper sterilization processes.
• Monitor biomedical waste segregation and disposal.
• Conduct periodic infection control rounds.

8. Emergency & Risk Management

• Ensure readiness for surgical emergencies.
• Monitor crash cart availability and expiry checks.
• Participate in incident reporting and root cause analysis.

9. Coordination & Reporting

• Prepare monthly reports (OPD load, procedures, incidents, infection rates).
• Coordinate with OT, CSSD, anesthesia, and other departments.
• Attend management meetings and provide updates.
• Performs other duties as assigned

Core Competencies

• Excellent interpersonal, organizational, and analytic skills required to accomplish assessment calls and coordination/prioritization of interventions
• Knowledge of OSHA regulations
• Knowledge of HIPAA regulations and patient privacy procedures
• Demonstrates high level of concentration and attention to detail
• Adheres to the policies and procedures of University Clinical Health
• Maintains strict confidentiality of client, company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization

Requirements

Education & Experience:

• RN and State of Tennessee license Required
• 2 - 4 years of management experience in an in-patient or ambulatory setting Preferred
• Knowledge of equipment, sterilize techniques and procedures of treatment Required