Nursing Floor Manager

Universal Health Services; Spokane (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Universal Health Services is seeking a Nurse Manager for its Behavioral Health department in Spokane to lead clinical operations, staff development, and patient care quality on the floor. The role emphasizes visibility, mentorship, and hands-on leadership to support frontline caregivers and maintain safety and high standards of care.

The Nurse Manager will oversee staffing, performance, regulatory compliance, and ongoing professional growth, while participating in on-call rotations and unit

Qualifications

• Current, unrestricted RN license in the state of practice.
• BSN degree or equivalent.
• Minimum 3 years of Behavioral Health/Psychiatric nursing experience.
• Minimum 2 years of progressive leadership experience.
• Current BLS certification.
• Strong leadership and communication skills.
• Preferred: Master's degree in Nursing, Healthcare Admin, or related field.
• Preferred: Nurse Manager experience in inpatient behavioral health.
• Experience with performance improvement and regulatory compliance.

Responsibilities

• Lead from the floor with a hands-on, visible presence in Behavioral Health.
• Oversee clinical, operational and people leadership of the department.
• Support frontline staff with mentoring, coaching and real-time problem solving.
• Ensure safety, accountability, teamwork and patient care quality.
• Manage staffing, quality outcomes, and regulatory compliance; participate in on-call rotation.
• Maintain leadership presence evenings, nights, weekends and holidays as needed.

Skills

Leadership

Communication

Team-building

Mentoring

Clinical nursing

Education

BSN

BLS certification

Job description

Responsibilities

Position Summary

The Nurse Manager is a hands-on clinical leader who leads from the floor and maintains a strong, visible presence within the Behavioral Health Department. This position is responsible for the overall clinical, operational, and people leadership of the department while remaining actively engaged in day-to-day unit operations.

Unlike a primarily administrative management role, the Nurse Manager is expected to spend significant time supporting frontline staff, mentoring and coaching in real time, rounding with patients, assisting with patient flow, addressing clinical concerns, and responding to operational challenges as they occur. The Nurse Manager serves as a resource to staff and providers, promoting a culture of safety, accountability, teamwork, and exceptional patient care.

The successful candidate is a leader who prefers to be present on the unit, builds relationships with staff through daily engagement, and leads by example. A strong commitment to staff development is essential, including onboarding, coaching, succession planning, performance management, professional growth, and fostering future nursing leaders. While responsible for staffing oversight, quality outcomes, regulatory compliance, and departmental goals, this role recognizes that effective leadership begins with visibility, accessibility, and support of frontline caregivers.

This is a full-time, salaried exempt position primarily scheduled on day shift. The Nurse Manager typically works 40-55 hours per week and participates in the nursing leadership on-call rotation approximately one week per month. Schedule flexibility is required to provide periodic leadership presence on evenings, nights, weekends, and holidays.

Qualifications

Required

• Current, unrestricted Registered Nurse (RN) license in the state of practice.
• Bachelor of Science in Nursing (BSN).
• Minimum three (3) years of Behavioral Health, Psychiatric Nursing, or related clinical nursing experience.
• Minimum two (2) years of progressive leadership experience, such as Charge Nurse, Clinical Coordinator, Supervisor, Assistant Nurse Manager, or equivalent.
• Current BLS certification.
• Strong leadership, communication, conflict resolution, and team-building skills.

Preferred

• Master's degree in Nursing, Healthcare Administration, Business Administration, or related field.
• Previous Nurse Manager experience in an inpatient psychiatric or behavioral health setting.
• Experience with performance improvement, accreditation standards, and regulatory compliance.

Why Join Our Team?

Join a team dedicated to providing compassionate behavioral health care while fostering a culture of clinical excellence, teamwork, professional development, and exceptional patient outcomes. As Nurse Manager, you will have the opportunity to directly influence patient care, develop future nursing leaders, and help shape the success of the department and organization.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.