Nursing Care Manager: Patient Experience & Quality

Nuvance Health; City of Poughkeepsie (NY); In loco; USD 82.000 - 153.000; Tempo pieno

Descrizione del lavoro

Vassar Brothers Medical Center in the Hudson Valley seeks an experienced nursing leader to support the Director of Patient Care Services. You will help develop, implement, and monitor the unit's nursing practice standards and ensure high-quality patient care.

Responsibilities include mentoring staff, coordinating resources, maintaining regulatory compliance, and fostering teamwork and patient safety. A BSN or higher is required (Masters preferred), NYS RN license, and 3 years of clinical

Competenze

• BSN or higher degree required (or completion within 1 year).
• NYS RN license required.
• 3 years of relevant clinical experience with 2 years of leadership experience.
• Nursing leadership certification preferred.
• Membership in Healthcare/Nursing professional organization preferred.

Mansioni

• Plans, organizes, and evaluates nursing practice standards on the unit.
• Assumes 24/7 accountability for supervision of personnel and safe, quality care.
• Mentors, coaches, and fosters teamwork with diverse staff.
• Enforces training requirements and timelines for staff.
• Leads department goals and supports growth targets.
• Manages finances to ensure proper utilization of resources.
• Facilitates cross-department communication with physicians and leaders.
• Ensures regulatory compliance and quality/safety initiatives.
• Maintains an environment supporting service excellence and professional conduct.
• Promotes open communication for effective operations and employee relations.
• Supports professional development and shared governance with nursing leadership.
• Additional duties as assigned.

Conoscenze

Leadership

Mentoring

Teamwork

Communication

Formazione

BSN or higher

Master's degree preferred

Nursing leadership cert preferred

Descrizione del lavoro

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

SUMMARY:

Supports Director of Patient Care Services in development, implementation, and monitoring of the patient care delivery system and related nursing practice standards in collaboration with the nursing leadership team. Responsible for the quality of patient care and provides leadership, planning, coordination, management, and evaluation of unit. Accountable for insuring quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.

Responsibilities:

1. Plans, organizes, and evaluates nursing practice standards on the unit.

2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.

3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.

4. Re-enforces the importance of established training requirements and ensures that all team members meet all of their training requirements within established timelines.

5. Leads and is accountable for reaching departmental goals. Support Director in reaching identified strategic growth targets.

6. Assumes responsibility for effective fiscal management of department/departments to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.

7. Facilitates interdisciplinary and interdepartmental communication for effective departmental operations. Works collaboratively with physicians and other leaders in the organization.

8. Ensures department regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives.

9. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.

10. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared regularly for effective operations and to promote positive employee relations.

11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence -based data into practice. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth. Holds staff accountable for regulatory and educational compliance.

12. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.

13. Additional duties as assigned

JOB QUALIFICATIONS

Education:

BSN or Advanced degree in nursing required (or completion of either within 1 year).Master’s Degree in Nursing or related fields preferred.

Experience:

3 years of relevant clinical experience with 2 years of leadership experience. Nursing Certification in leadership or related specialty preferred. Membership in a Healthcare/Nursing professional organization preferred.

License: NYS RN License required

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Vassar Brothers Medical Center

Org Unit: 1458

Department: Gastroenterology

Exempt: Yes

Salary Range: $59.84 - $111.12 Hourly