We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Job Description
JOB SUMMARY
The Nursing Assistant/Unit Coordinator/Monitor Tech at North Mississippi Health Services plays a vital role in medical record maintenance, patient care, secretarial/clerical/administrative tasks, inventory control, and communication within the nursing unit. They demonstrate strong leadership skills, prioritizing work assignments, and handle various responsibilities efficiently, contributing to a safe patient environment. The role involves interpreting rhythms and patterns from monitoring devices and reporting relevant information to the RN/CN, thereby ensuring timely and accurate patient care.
JOB FUNCTIONS
Coordination:
- Effectively and efficiently coordinates the activities of the nursing unit.
- Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system, electronic medical record, and cardiac monitoring system.
Clerical:
- Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
- Manages all intake and outbound documents.
- Handles incoming and outgoing communications.
- Effectively and efficiently answer patients’ call lights/requests and reports requests to appropriate personnel.
Patient Care:
- Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
- Assists with patient’s plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
- Effectively and efficiently coordinates daily patient care activities on the nursing unit.
- Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
- Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff.
- Responds to patient’s call lights/requests and reports to appropriate personnel when necessary.
- Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
- Inventory Control:
- Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
- Participates in identifying unit financial responsibility during budget preparation.
- Assists with keeping unit within its budget restraints.
Communication:
- Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
- Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
- Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
- Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). Customer Service:
- Greets and assists all customers, physicians, patients, visitors and employees in a friendly and efficient manner.
- Ensures a safe and clean environment for patients and health care team.
- Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
- Answers telephone and directs calls and inquiries to the appropriate department or staff member.
- Polite and friendly in all interactions whether by phone or in person.
Reporting/Recordkeeping:
- Facilitates effective communication between disciplines by providing organized medical records.
- Assures timely and accurate access to pertinent patient data.
- Documents care provided using worksheets and/or the electronic medical record.
Monitor Interpretation:
- Responsible for monitoring patient heart rates and rhythms.
- Must be able to observe and analyze irregular patterns/changes in patient heart rate/rhythm and report it to appropriate staff.
- Must be able to monitor multiple patients simultaneously utilizing monitoring equipment.
- Responsible for recognizing when equipment needs professional maintenance or attention from nursing staff.
- May be responsible for cleaning and maintaining monitoring equipment (replacing batteries, cleaning leads, etc.).
Regulation:
- Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
- Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
- Maintains confidentiality by protecting personal healthcare information of all patients.
QUALIFICATIONS
- Education
- High School Diploma or GED Equivalent or equivalent. Required
- Licenses and Certifications
- CPR - Cardiac Pulmonary Resuscitation
- Work Experience
- Knowledge Skills and Abilities
- Working knowledge of computers and software programs; required
- Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department
- Completes rhythm interpretation courses as required by unit and Continuing Education Department.
- Working knowledge of office equipment (i.e. telephones, fax machines, scanners, computers etc.); required
- Excellent organizational and communication (written and verbal) skills required
- Knowledge of medical terminology and rhythm interpretation preferred
- Excellent interpersonal skills required
- Must be able to prioritize patient care, carry out assigned duties and report and/or document same utilizing worksheets and electronic medical record.
- Assumes additional duties as delegated or needed.
- Anticipates resources needed and prioritizes work assignments
- Ability to multi-task and manage multiple interruptions while performing duties
- Initiates and follows through with work assignments, self-motivated
- Job requires frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members.
- Must have effective written and verbal communication skills
- Must reflect a positive, caring attitude toward clients, patients, staff and the public.
- Must have excellent customer service skills, both in person and by phone
- Physical Demands
- Standing. Constantly
- Walking. Constantly
- Sitting. Occassionally
- Lifting/Carrying. Frequently 50 lbs
- Pushing/Pulling. Frequently
- Climbing. Occassionally
- Balancing. Occassionally
- Stooping/Kneeling/Bending. Occassionally
- Reaching/Over Head Work. Occassionally
- Grasping. Frequently
- Speaking. Constantly
- Hearing. Constantly
- Repetitive Motions. Constantly
- Eye/Hand/Foot Coordinations. Frequently
- Benefits
- Continuing Education
- 403B Retirement Plan with Employer Match Contributions
- Pet, Identity Theft and Legal Services Insurance
- Wellness Programs and Incentives
- Employee Assistance Program
- Medical Benefits
- License+ Certification Reimbursement
- Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
- Employee Discount Program
- Other:
- Early Access to Earned Wages
- Tuition Assistance
- Relocation Assistance
- Paid Time Away
- Special Employee Rates at NMMC Wellness Centers
Requirements
The following are requirements in addition to any stated in the above description.
Licenses
You must have the following licenses to apply:
Heart Saver Certification
Education
You must have the following education to apply:
High School Diploma, GED, or Equivalent
You must have a High School Diploma or GED or higher