Nursing Assistant

McGregor AMASA; Elyria (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

McGregor AMASA is seeking a Nursing Assistant to provide essential administrative support, assist patients, and coordinate communication between departments. This role focuses on creating a welcoming environment and ensuring accurate records while upholding confidentiality and quality of care.

The Nursing Assistant will serve as the first point of contact for patients, helping to streamline processes, support health care protocols, and contribute to an efficient, patient-centered facility in

Qualifications

• High school diploma or equivalent.
• Experience in healthcare or customer service.
• Strong organizational skills and attention to detail.
• Proficient in using office software and electronic health record systems.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming and supportive atmosphere.
• Manage appointment scheduling and patient records, ensuring accuracy and confidentiality.
• Coordinate communication between medical staff and patients, addressing inquiries and concerns promptly.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Support the implementation of health care protocols and procedures to enhance patient care.

Skills

Organizational skills

Communication skills

Verbal and written communication

EHR proficiency

Education

High school diploma or equivalent

Associate's degree in health administration

Tools

Office software

Electronic health record systems

Job description

The Nursing Assistant plays a crucial role in ensuring the smooth operation of health care services within our facility. This position is responsible for providing administrative support, assisting patients, and facilitating communication between various departments. The major result of this role is to enhance patient experience and operational efficiency, contributing to the overall quality of care provided. The Nursing Assistant will be the first point of contact for patients, ensuring they feel welcomed and supported throughout their visit. Ultimately, this position is vital in maintaining a positive environment that promotes health and well-being for all patients and staff.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a healthcare or customer service role.
• Strong organizational skills and attention to detail.
• Proficient in using office software and electronic health record systems.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Associate's degree in health administration or a related field.
• Experience with medical terminology and insurance processes.
• Bilingual abilities to assist a diverse patient population.
• Knowledge of health care regulations and compliance standards.
• Previous experience in a fast-paced medical environment.

Responsibilities:

• Greet and assist patients upon arrival, ensuring a welcoming and supportive atmosphere.
• Manage appointment scheduling and patient records, ensuring accuracy and confidentiality.
• Coordinate communication between medical staff and patients, addressing inquiries and concerns promptly.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Support the implementation of health care protocols and procedures to enhance patient care.

Skills:

• Strong organizational abilities are essential for managing patient records and scheduling appointments efficiently.
• Excellent communication skills are utilized daily to interact with patients and medical staff, ensuring that all inquiries are addressed effectively.
• Proficiency in office software is critical for maintaining accurate documentation and facilitating smooth administrative operations.
• Knowledge of medical terminology enhances the Nursing Assistant's ability to communicate effectively with healthcare professionals and understand patient needs.