Nursery Operations Coordinator

Powell Gardens, Inc.; Blue Springs (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement Plan with match

Employer Paid Life Insurance

Employer Paid Disability Insurance

Generous PTO with 11 paid holidays

Job summary

Powell Gardens in Kansas City area is seeking a Nursery Operations Coordinator to oversee nursery and perennial areas, ensuring smooth customer service, inventory accuracy, and effective product placement. You will coordinate tree installations, manage displays, and support the Wholesale and Nursery Operations Manager with staffing and admin tasks.

This role requires a High School Diploma or GED, 2+ years retail experience, and familiarity with nursery operations.

Qualifications

• High School Diploma or GED required.
• 2+ years of retail or related experience preferred.
• Familiarity with nursery or ornamental horticulture.
• Proficiency in Microsoft Office applications including Outlook, Word and Teams.
• Familiarity with Point of sale and inventory systems.
• Strong organizational skills and attention to detail.
• Process and procedure oriented.
• Valid Driver's License required.

Responsibilities

• Assist customers with point-of-sale transactions.
• Coordinate and dispatch tree installations with multiple teams.
• Ensure adherence to customer service processes and upselling.
• Guide customers through installation and delivery coordination.
• Enter SKUs, manage product tags and signage.
• Stock, merchandise, and optimize product displays.
• Lead staff scheduling, training, and admin duties with the manager.
• Promote safety and proper signage and SOP compliance.
• Manage inventory levels and forecast needs.
• Oversee seasonal planograms and product placement.

Skills

Retail experience

Microsoft Office

Organizational skills

Detail oriented

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Outlook

Word

Teams

Job description

About Us

As Kansas City’s Botanical Garden, Powell Gardens plays a vital role in the community as a space for release, rejuvenation, and the celebration of the fleeting nature of nature itself. Visitors enjoy themed display gardens, a three-mile nature trail, seasonal festivals, rotating exhibitions, and exceptional architecture. Established in 1988, Powell Gardens is a public garden, maintaining 970 acres of lush, rolling hills and windswept meadows, with more than 175 acres and a large collection of plants open to the public for education, exploration, and recreation.

About Us

As Kansas City’s Botanical Garden, Powell Gardens plays a vital role in the community as a space for release, rejuvenation, and the celebration of the fleeting nature of nature itself. Visitors enjoy themed display gardens, a three-mile nature trail, seasonal festivals, rotating exhibitions, and exceptional architecture. Established in 1988, Powell Gardens is a public garden, maintaining 970 acres of lush, rolling hills and windswept meadows, with more than 175 acres and a large collection of plants open to the public for education, exploration, and recreation. We at Powell believe that our team members are our most important asset. By building strong relationships with each other, we can ensure that our guests have the best possible experience. We are looking for a strong team player who is passionate about spreadsheets, processes and plants! Is customer service a main priority for you? Are you committed to creating exceptional guest experiences through consistency ensuring every guest receives the highest level of service during every visit? If this sounds like you, we would love to speak with you!

Summary

This Nursery Operations Coordinator position is responsible for overseeing various operational aspects within the nursery and perennial areas, ensuring smooth customer service interactions, efficient inventory management, and proper product placement. The role supports the Wholesale and Nursery Operations Manager by coordinating tree installations, managing product displays, and maintaining the two areas overall efficiency.

Essential Functions

Customer Service & Coordination

• Assist customers with point-of-sale transactions.
• Coordinate and dispatch tree installations, collaborating with Nursery, Perennials, and overseeing third party Installation team relationship and progress.
• Ensure adherence to customer service processes and solutions, such as promoting upsells.
• Guide customers through installation process and ensure smooth coordination of installs/deliveries.

Nursery And Perennial Operations & Product Management

• Enter SKUs and manage product tags and signage accurately.
• Ensure proper placement of products within the nursery and perennials, following planogramming and sales strategies.
• Assist in stocking, merchandising, and optimizing product displays to maximize sales.
• Oversee the seasonal planogramming and product placement for optimal sales and organization.

Leadership & Accountability

• Support the Wholesale and Nursery Operations Manager in leading the team and overseeing departmental functions such as staff schedule, employee training and hiring, and admin duties involving proper signage, workshop and social media development, and promotional planning.
• Promote a strong culture of accountability and high standards in nursery operations.

Inventory Management

• Manage inventory by tracking stock levels, forecast needs, and optimize product availability to minimize waste.

Safe Workplace

• Promote and maintain a safe work environment and ensure staff training on safety protocols.

Pest And Disease Management

• Work to identify and control pests and diseases and coordinate with appropriate team members to address issue.

Other Duties

Nursery and Perennial Manual and SOPs

• Assist with annual content updates or creation for the department manual.

Seasonal Festivals And Exhibitions

• Participation in meetings, creating designs, hands-on construction, and working festival shifts beyond traditional garden hours will be required.

Volunteers/Interns

• Provide direction and support for all volunteers and interns in your area.
• Evaluate volunteers and interns, train them as required to ensure that they utilize the best horticultural practices in the Gardens.

Experience/Education

• High School Diploma or GED Required.
• 2+ years of retail or related similar experience preferred.
• Familiarity with nursery or ornamental horticulture.
• Working knowledge of Microsoft office products including Outlook, Word and Teams Required.
• Familiarity with Point of sale and inventory systems.
• Strong organizational skills and attention to detail, especially in pricing, tagging, and signage.
• Ability to adopt new technologies.
• Process and Procedure oriented.
• Valid Drivers License Required.

Physical Requirements/Work Environment

Must be able to lift 50lbs (team lifting as necessary); accomplish strenuous work, standing and walking on an ongoing basis in various conditions, including extreme heat and cold; perform administrative work in an office setting; ability to work weekends; evenings and holidays as required.

Benefits

• Medical/Dental/Vision.
• Retirement Plan with match.
• Employer Paid Life Insurance.
• Employer Paid Short Term and Long Term Disability Insurance.
• Generous PTO Plan with 11 paid holidays per year.

To view the full job description, please go to https://powellgardens.org/careers-at-powell-gardens/