NURSE SURVEYOR SUPERVISOR II

State of California; Sacramento (CA); Hybrid; USD 8,700 - 11,000; Full time

Job summary

The State of California’s Department of Public Health seeks an Internal Quality Assurance Manager (NSS II) to oversee the statewide QA Unit and ensure compliance with standards. The incumbent will develop, implement, and monitor statewide QA projects and activities, collaborating with program staff to identify training needs for all field staff.

The NSS II communicates with District Office staff, NSs/QA Specialists, management, and other program personnel regarding QA projects and activities,

Responsibilities

• Oversee the Internal Quality Assurance (QA) Unit statewide.
• Develop, implement, and monitor statewide QA projects and activities.
• Collaborate with program staff to identify training needs for field staff.
• Communicate QA findings to NSs/QA Specialists and District Offices.
• Travel up to 5% may be required.

Job description

Job Posting:Internal Quality Assurance Manager

Department of Public Health

JC-533933 -

JC-533933 - Internal Quality Assurance Manager NURSE SURVEYOR SUPERVISOR II

$8,660.00 - $10,758.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/27/2026

This is a STATEWIDE RECRUITMENT. THE SELECTED CANDIDATE WILL BE HEADQUARTERED IN THE COUNTY CLOSEST TO THEIR RESIDENCE.

This vacancy is being advertised statewide, with locations available in Los Angeles, Orange, Ventura, San Francisco, San Jose, Chico, Sacramento, Fresno, Riverside, San Bernardino, and San Diego Counties. The headquarters location will be determined based on the location of the most qualified candidate. Travel may be expected throughout the region assigned (optional if no travel required).

The Nurse Surveyor Supervisor II (NSS II) position supports the California Department of Public Health's (CDPH) mission and strategic plan by overseeing the Internal Quality Assurance (QA) Unit within the Standards Interpretation Branch. The HFEM I is responsible for developing, implementing, and monitoring statewide QA projects and activities, in accordance with State, Federal, licensing and certification standards, and local laws and regulations. The NSS II oversees the development of and reviews reports, surveys and correspondence for the QA projects and activities; and collaborates with interested parties to recommend training needs for all field staff and support staff. The NSS II makes recommendations to the NSs/QA Specialists and the District Offices staff based on reports, surveys, and correspondence. The NSS II communicates with District Office staff, NSs/QA Specialists, management, and other Program staff regarding QA projects and activities.

The NSS II is responsible for collaborating with Program personnel to assure quality work performance, to fulfill the mission of the Department. 5% Travel may be required.

The incumbent works under the direction of the Nurse Supervisor Manager.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• NURSE SURVEYOR SUPERVISOR II

Working Conditions

Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees.In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Health care facilities in California are licensed, regulated, inspected, and/or certified by a number of public and private agencies at the state and federal levels, including the CDPH Center for Health Care Quality (CHCQ) and the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). CHCQ is responsible for ensuring health care facilities comply with state laws and regulations. In addition, CHCQ cooperates with CMS to ensure that facilities accepting Medicare and Medi-Cal (in California, Medicaid is referred to as Medi-Cal) payments meet federal requirements. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

* CDPH is currently an E-Verify employer. *

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov

Human Resources Contact:
Human Resources Division
[phone]
[e-mail]

Hiring Unit Contact:
Jennifer Stenson
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ) Instructions:

PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Applications received without an SOQ may be rejected.

In your answer, please include the job(s) in which you performed these duties and length of time in each job, including the start and end dates (month and year) and level of responsibility. Responses must be in Arial font, 12 point font, with 1-inch margins. Each question response shall be on a separate piece of paper and up to one page in length. Each page must include your name in the upper right hand corner.

• Elevating the quality of nursing care/healthcare provider operations
• Participating in formal reviews of healthcare facilities and preparing clear and concise written reports
• Evaluating healthcare facilities to ensure compliance with State and Federal laws
• Investigating complex complaints and detecting deficiencies in care within healthcare facilities, home, or community-based settings
• Supervising, training, and/or consulting with personnel who perform onsite evaluations, audits, investigations, and/or surveys of healthcare facilities or providers
• Providing administrative oversight such as establishing and maintaining priorities, performing quality control review, and addressing problems to improve program functioning

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

# of Positions: 1

Work Location: United States

Telework: Hybrid

Job Type: Permanent, Full Time