Nurse Supervisor - Pediatrics Ambulatory Care

UNKNOWN; Northern (KY); Hybrid; USD 74,000 - 134,000; Full time

Job summary

WashU Medicine in St. Louis oversees a pediatric ambulatory care team consisting of 20–25 nurses and support staff across multiple sites.

This Nurse Supervisor role combines clinical and operational leadership to ensure high-quality patient care in a fast-paced, multispecialty pediatric outpatient setting. Responsibilities include hiring, coaching, rounds with staff, and direct patient care as needed, with standard clinic hours and some flexibility.

Qualifications

• Graduate of an accredited nursing program, plus a minimum of 2 years of related nursing experience.
• Current LPN or RN licensure in MO and/or IL, depending on location.
• Basic Life Support certification (BLS) required.

Responsibilities

• Supervises nursing staff, including hiring/firing responsibilities and performance appraisals.
• Coordinates patient services with physicians to ensure quality care.
• Facilitates education and quality improvement activities for staff.
• Provides direct patient care as needed, including med administration and IV monitoring.
• Promotes good relations with patients and families and supports continuity of care.

Skills

Active Listening

Communication

Leadership

Team Leadership

Epic EHR

HIPAA

Nursing Practice

Education

Associate Degree/Diploma In Registered Nursing Or Diploma In Practical Nursing

Tools

Epic EHR

MS Teams

Zoom

Monday.com

Job description

# **Position Summary**The Nurse Supervisor for Pediatrics Ambulatory Care provides both clinical and operational leadership for a dynamic, multispecialty pediatric outpatient practice within the Department of Pediatrics at WashU Medicine. Based primarily at St. Louis Children's Hospital, this working supervisor role oversees approximately 20-25 nurses and support staff while supporting high-quality patient care across multiple ambulatory locations, including coverage needs at CSCC West, Graham Road, and Shiloh, Illinois. Team Leadership & Development: Drive hiring, onboarding, coaching, performance management, and ongoing competency development for nursing and support staff. Operational Excellence: A typical day may include rounding with team members, operational planning, responding to staffing needs, addressing patient care concerns, and providing direct clinical support when necessary. Hands-On Support: Round daily with staff, address patient care needs, step in with direct clinical support when needed, and resolve real-time operational challenges. Collaboration: Partner with providers, clinical teams, and leadership to maintain high standards of care across all locations. Reports to the Practice Office and Support Manager to build a supportive and engaged clinical team. Schedule: Monday- Friday primarily standard clinic hours (7:00 a.m. – 4:30 p.m.), with flexibility to adapt to operational and staffing needs. The ambulatory care team supports a diverse pediatric patient population within a high-volume multispecialty outpatient environment, including Gastroenterology, Genetics, Allergy, Pulmonology, Cardiology, Endocrinology, and other pediatric specialty divisions. Clinics collectively serve approximately 200-300 patient visits per day, requiring strong organizational skills, adaptability, and the ability to thrive in a fast-paced setting.# **Job Description****Primary Duties & Responsibilities:*** Supervises nursing staff, including hiring/firing responsibilities, performance appraisals for subordinates, initiating disciplinary action.* Coordinates patient services with physicians and staff to provide quality care in effective manner, conducting rounds to ensure quality of patient care delivery.* Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.* Assigns/coordinates activities and duties of staff orienting new staff and advising administration of conditions and performance issues.* Provides direct patient care as needed, including development of patient care plans, administering medication, vitals, phlebotomy, monitoring IV therapies and maintaining records in accordance with approved nursing techniques.* Promotes/maintains good public relations with patients and families, acting as liaison between other departments.* Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.* Monitors supplies/equipment ordering/repairing as required.**Working Conditions:** Job Location/Working Conditions* Normal office environment* Exposure to blood-borne pathogens* Requires protective devices* Patient care setting* Direct patient care settingPhysical Effort* Typically sitting at desk or table* Typically standing or walking* Typically bending, crouching, stooping* Occasional lifting (25 lbs or less)Equipment* Office equipment* Clinical/diagnostic equipmentThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.# **Required Qualifications****Education:**Associate Degree/Diploma In Registered Nursing Or Diploma In Practical Nursing**Certifications****/Professional Licenses****:**The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration**Work Experience:**Nursing (2 Years)**Skills:**Not Applicable**Driver's License:**A driver's license is not required for this position.# **More About This Job****Required Qualifications:*** Graduate of an accredited nursing program, plus a minimum of 2 years of related nursing experience.* Current LPN or RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.* Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). **Preferred Qualifications:*** Prior supervisory or team leadership experience in a clinical setting.* Experience navigating high-volume pediatric or ambulatory clinic operations.* Familiarity with Epic EHR, project management tools (e.g., Monday.com), and communication platforms (MS Outlook, Teams, Zoom).# **Preferred Qualifications****Education:**No additional education unless stated elsewhere in the job posting.**Certifications****/Professional Licenses****:**No additional certification/professional licenses unless stated elsewhere in the job posting.**Work Experience:**No additional work experience unless stated elsewhere in the job posting.**Skills:**Active Listening, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Empathy, Education Resource Development, Epic EHR, Family Support, General Nursing, Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Interpersonal Communication, Leadership, Nursing Practice, Organizing, Patient Care, Patient Care Management, Patient Care Services, Patient Education, Staff Hiring, Supervisory Management# **Grade**S28# **Salary Range**$74,200.00 - $133,500.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.