Nurse-Referral Care Coordinator

Veterans Health Administration; Columbus (OH); On-site; USD 71,000 - 149,000; Full time

Benefits offered by this job

VA Total Rewards Pay

Paid Time Off

Federal retirement plan

Federal health/vision/dental insurance

Licensure: state license

Regular schedule 8:00am-4:30pm

Telework: Ad-hoc Virtual

PCS not authorized

Relocation not authorized

Job summary

U.S. Department of Veterans Affairs in Columbus, OH seeks a Referral Coordination Team (RCT) Registered Nurse to execute streamlined referral processes and guide Veterans through care options. Strong decision-making and triage skills are essential.

The role focuses on coordinating internal and community care, ensuring timely access to services, and supporting Veterans through the consult process. Telework is eligible on a ad-hoc basis, with a standard Monday–Friday schedule.

Qualifications

• RN license in good standing.
• Experience coordinating care transitions a plus.
• Strong documentation and communication skills.

Responsibilities

• Execute streamlined referral care processes and triage.
• Coordinate care with internal VA and community providers per criteria.
• Support Veterans in choosing internal or community care options.

Skills

Care coordination

Clinical decision-making

Interdisciplinary collaboration

Education

RN license

Job description

• Department: Department of Veterans Affairs

The Referral Coordination Team (RCT) Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse demonstrates competence in practice and decision-making, deliberate planning, and critical thinking skills.

Key Responsibilities

The RCT RN possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.

The RCT RN uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community. The RCT RN serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.

The RCT RN supports the medical center's mission to improve timely access to care, empower Veterans to make more informed care decisions and ensure eligible Veterans who want to receive care in the community are referred and scheduled into the community.

• VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Licensure: 1 full and unrestricted license from any US State or territory
• Work Schedule: Monday - Friday, 8:00am - 4:30 pm
• Telework: Ad-hoc Virtual: This is not a virtual position.

• Relocation/Recruitment Incentives: Not Authorized
• Permanent Change of Station (PCS): Not Authorized

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $70726 – $148921/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-09.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.